Invalid Email Address in BlackBerry Enterprise Server 10 Universal Device Server
Posted on 2014-02-06
We had a user's iPad configured on our UDS, and he received emails in Work Connect without difficulty. His network password changed, so we went through the steps to update the password in Work Connect Settings. The email address is already present, as is the user name. He changes the password and taps save, but immediately gets an "invalid email address" error.
The email address does not contain an accented character, but in Active Directory, the Display Name does. However, he was receiving emails in Work Connect prior to the password change.
I do not see why he is not able to update his network password in Work Connect. Any thoughts?