Solved

VPN, 2003,  authentication failure error 619

Posted on 2014-02-06
7
498 Views
Last Modified: 2014-02-17
2003 server VPN users cannot access due to authentication failure. ISP did an update night before this began happening. Nothing changed on the network this just stopped working.

vpn error
0
Comment
Question by:WORKS2011
  • 4
  • 2
7 Comments
 
LVL 12

Expert Comment

by:David Paris Vicente
ID: 39839434
Your clients connect through IP or FQDN?

Maybe the DNS records on your public DNS are not correct or fully propagated because the ISP made some changes.

Can you confirm that your public name server is working and solving correctly the public names?

Your RRAS, Firewalls and every service between your internal domain controler and Internet are running and working with out issues?

Regards
0
 
LVL 17

Author Comment

by:WORKS2011
ID: 39839656
Your clients connect through IP or FQDN?
both

Maybe the DNS records on your public DNS are not correct or fully propagated because the ISP made some changes.
this has been working for 7+ years.

Can you confirm that your public name server is working and solving correctly the public names?
yes

Your RRAS, Firewalls and every service between your internal domain controler and Internet are running and working with out issues?
yes
0
 
LVL 36

Expert Comment

by:Mahesh
ID: 39839743
Have you checked with ISP end what changes they had done on which front

Does all users are facing issues or only few users ?

Mahesh
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 17

Author Comment

by:WORKS2011
ID: 39839863
Checked with ISP twice they confirmed it's not related and using bridge mode

All users.

If it helps I can connect with a MAC.
0
 
LVL 12

Expert Comment

by:David Paris Vicente
ID: 39839994
That's odd, if your Mac Client can connect the other also should connect.

Your users connect from a mobile modem, home network?

So please check:

If two or more VPN clients are installed on the computer, ensure only one is running to avoid conflicts. Check both for running applications and also for Windows services.

Firewalls and antivirus programs may be running that block access to the VPN ports. Temporarily disable these to troubleshoot.

Try other standard repairs and troubleshooting steps - reboot the client computer, delete and re-install the VPN client configuration settings, and find others who have working setups to compare for network configuration differences .

And please check the security options of your VPN Client connection.

Regards
D.
0
 
LVL 17

Accepted Solution

by:
WORKS2011 earned 0 total points
ID: 39854480
turns out the ias.mdb on the server became corrupt, turning off routing and remote access, renaming and turning on RAS resolved the issue.
0
 
LVL 17

Author Closing Comment

by:WORKS2011
ID: 39864330
resolved myself thank you for the help EE, appreciated.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
DMVPN Spoke Connectivity Issue 1 34
MS Endpoint Protection 2 44
DNS Server 7 59
VPN Server config in Modem 5 27
This is the first one of a series of articles I’ll be writing to address technical issues that are always referred to as network problems. The network boundaries have changed, therefore having an understanding of how each piece in the network  puzzl…
An article on effective troubleshooting
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question