VPN not connecting Windows 7

I am having an issue connecting my Windows 7 laptop to vpn. I am able to connect a windows xp desktop computer to the vpn however using the same credentials I am getting error 800 on the Windows 7 laptop.

I have tried changing the connection type from automatic to specific connection types however that does not appear to make a difference. I have also changed the connection to allow rather than using the remote protocol.
oseusaAsked:
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Roger AlcindorCommented:
Disable your windows 7 firewall to see if it is the windows firewall configuration
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oseusaAuthor Commented:
We have found the issue to be a connection issue and have resolved it. It turns out that replacement of the router to a higher level router solved the problem.
Thanks for all your help.
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oseusaAuthor Commented:
We have resolved the issue ourselves. Thanks
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