?
Solved

Outlook 2007 on Windows 8

Posted on 2014-02-06
5
Medium Priority
?
327 Views
Last Modified: 2014-03-02
I have a user whose Windows 7 PC hard drive was failing. I was able to back up data before it died. I successfully restored the data and email settings to her new Windows 8 Lenovo 3020 PC. Everything works fine except for Outlook. It takes forever to connect (using imap connected to gmail account) if at all.  Navigation is also slow. I tried disabling antivirus, network protection, changed email account settings to download headers only. Still slow. Any other suggestions besides telling me to upgrade outlook?
0
Comment
Question by:schmad01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39840668
How did you copy over the data? Did you use Windows Easy Transfer, etc.? If so, try creating a brand new profile in Outlook 2007. Is Outlook 2007 fully up to date? Outlook 2007 is compatible with Windows 8, so this should work.
0
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39840670
I am using Outlook 2013 on Windows 8.1 Pro 64-bit.

Try doing an Office Repair. Go to Outlook, Options, Trust Center, Privacy options and check (select) the setting that says "Download a file from Microsoft periodically". Close out, go to Programs and Features, select Office, Change and Repair. Allow to complete.

Restart. Now ensure all 3 Service Packs for Office 2007 have been installed. Restart again.

Open Outlook, and remove (disable) and add-ins you do not need.

Does this help?

Probably, you should upgrade Office. V2007 is old and you should be using at least V2010.

... Thinkpads_User
0
 

Author Comment

by:schmad01
ID: 39846221
Will check on Monday.
0
 

Accepted Solution

by:
schmad01 earned 0 total points
ID: 39887048
It was a DNS issue.
0
 

Author Closing Comment

by:schmad01
ID: 39898350
It was a DNS issue.
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
Ever wonder what it's like to get hit by ransomware? "Tom" gives you all the dirty details first-hand – and conveys the hard lessons his company learned in the aftermath.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question