Outlook 2007 on Windows 8
I have a user whose Windows 7 PC hard drive was failing. I was able to back up data before it died. I successfully restored the data and email settings to her new Windows 8 Lenovo 3020 PC. Everything works fine except for Outlook. It takes forever to connect (using imap connected to gmail account) if at all. Navigation is also slow. I tried disabling antivirus, network protection, changed email account settings to download headers only. Still slow. Any other suggestions besides telling me to upgrade outlook?
Gareth Gudger
How did you copy over the data? Did you use Windows Easy Transfer, etc.? If so, try creating a brand new profile in Outlook 2007. Is Outlook 2007 fully up to date? Outlook 2007 is compatible with Windows 8, so this should work.
I am using Outlook 2013 on Windows 8.1 Pro 64-bit.
Try doing an Office Repair. Go to Outlook, Options, Trust Center, Privacy options and check (select) the setting that says "Download a file from Microsoft periodically". Close out, go to Programs and Features, select Office, Change and Repair. Allow to complete.
Restart. Now ensure all 3 Service Packs for Office 2007 have been installed. Restart again.
Open Outlook, and remove (disable) and add-ins you do not need.
Does this help?
Probably, you should upgrade Office. V2007 is old and you should be using at least V2010.
... Thinkpads_User
Try doing an Office Repair. Go to Outlook, Options, Trust Center, Privacy options and check (select) the setting that says "Download a file from Microsoft periodically". Close out, go to Programs and Features, select Office, Change and Repair. Allow to complete.
Restart. Now ensure all 3 Service Packs for Office 2007 have been installed. Restart again.
Open Outlook, and remove (disable) and add-ins you do not need.
Does this help?
Probably, you should upgrade Office. V2007 is old and you should be using at least V2010.
... Thinkpads_User
ASKER
Will check on Monday.
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ASKER
It was a DNS issue.