Solved

Outlook 2007 on Windows 8

Posted on 2014-02-06
5
324 Views
Last Modified: 2014-03-02
I have a user whose Windows 7 PC hard drive was failing. I was able to back up data before it died. I successfully restored the data and email settings to her new Windows 8 Lenovo 3020 PC. Everything works fine except for Outlook. It takes forever to connect (using imap connected to gmail account) if at all.  Navigation is also slow. I tried disabling antivirus, network protection, changed email account settings to download headers only. Still slow. Any other suggestions besides telling me to upgrade outlook?
0
Comment
Question by:schmad01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 39840668
How did you copy over the data? Did you use Windows Easy Transfer, etc.? If so, try creating a brand new profile in Outlook 2007. Is Outlook 2007 fully up to date? Outlook 2007 is compatible with Windows 8, so this should work.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 39840670
I am using Outlook 2013 on Windows 8.1 Pro 64-bit.

Try doing an Office Repair. Go to Outlook, Options, Trust Center, Privacy options and check (select) the setting that says "Download a file from Microsoft periodically". Close out, go to Programs and Features, select Office, Change and Repair. Allow to complete.

Restart. Now ensure all 3 Service Packs for Office 2007 have been installed. Restart again.

Open Outlook, and remove (disable) and add-ins you do not need.

Does this help?

Probably, you should upgrade Office. V2007 is old and you should be using at least V2010.

... Thinkpads_User
0
 

Author Comment

by:schmad01
ID: 39846221
Will check on Monday.
0
 

Accepted Solution

by:
schmad01 earned 0 total points
ID: 39887048
It was a DNS issue.
0
 

Author Closing Comment

by:schmad01
ID: 39898350
It was a DNS issue.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question