Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Delivery Reports in Exchange 2013

Posted on 2014-02-06
5
495 Views
Last Modified: 2014-02-24
One of our customers recently moved to Exchange 2013 and they currently send out mass emails through outlook. Theyre wanting to know if there is a way to receive a delivery report on which mail was sent out without issue and which messages had trouble with delivery.
Is there a way to set this up in Exchange 2013?
0
Comment
Question by:paulrausch
5 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 39840742
0
 
LVL 12

Expert Comment

by:Md. Mojahid
ID: 39841001
may be this articles will help you find it out your soultion

http://msexchangeteam.in/message-tracking-in-exchange-server-2013/
0
 
LVL 2

Author Comment

by:paulrausch
ID: 39847316
Those articles appear to show you how to check delivery reports from recipients inside of your network. Is there any way that once a mass email is sent out to parties outside of your network, the sender automatically receives an email notifying them that mail has been delivered, and in the event it hasn't been, the email addresses in question are shown?
0
 
LVL 37

Accepted Solution

by:
Jamie McKillop earned 500 total points
ID: 39856061
Hello,

Once the email leaves your organization, you cannot track it with Exchange. You can set delivery receipt notification in Outlook but that is generally ignored by the recipients. There are third-party mass emailing software products and services that can insert tracking into email messages but that is also hit or miss as it relies on the recipient having image viewing enabled in the mail client, which is usually turned off by default.

-JJ
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Find out what you should include to make the best professional email signature for your organization.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question