Blaze DVD problem: "sees" DVD, plays audio, no video
Posted on 2014-02-06
I bought Blaze DVD Professional 6.1 in 2012. Loved the program, used it regularly without any problems--until a system crash the month before last.
I DID have a backup, so after setting things up again (reinstalled Windows XP Pro Version 5.1), I ran the Blaze install program, entered the registration code that upgraded it from free to pro, and popped in a DVD I wanted to watch. (I have a Dell Inspiron 530 laptop.)
Blaze "saw" the DVD and cranked it up...but all it did was play the audio. No video. I tried a couple of other DVDs from the same set that I had watched using Blaze before, and still got only audio, no video.
Sorry to say, Blaze customer support seems to be non-existent. I've sent several emails, and have not received any response whatsoever.
So here I am back at Experts-Exchange, looking for help...
1. I'm hoping that someone here is familiar/has experience with BlazeDVD and can help, or is willing to take the time to get a free download from their site (set for only a half-hour's worth of playback) and can set me straight on why I'm having problems.
2. Or if that's not realistic, give me your recommendations for a DVD player program that works, one that doesn't have to have a lot of bells and whistles. I'm getting by with VLC but I can't get it to play each "chapter" of the DVD consecutively; I have to start each one individually and boy, does that wreck continuity!
I have tried Windows Media Player and regardless of what DVD I try, it plays for a few seconds, stops, and hangs up.
My computer experience is best described as more than a beginner but not enough to feel confident screwing around with the registry or stuff at that level. Heck, I tried to uninstall and reinstall BlazeDVD and wound up having to delete all the files in the folder manually--except that there are some dll and other files that will NOT delete! (so if you can address that issue, too, so much the better. I tried Revo Uninstall and it wouldn't work because it said the program has not been installed with an installation program or some such. But it was, really!)
I welcome all comments.