Sent Date/Time funny?
Now this is an odd one, and I would like to hear your expert suggestions as to what may possibly be going on.
The user is using Outlook 2010 and, I guess, an Exchange server. Not exactly which, but I can find out if you think this is relevant.
What's happening is this. As a test, the user sends an e-mail to him- or herself. Obviously, the e-mail then appears in the Sent Items explorer folder. Shortly after that, the e-mail also appears in their Inbox. So far so good, BUT ...
When I looked at the Sent date/time on the mail item in the Sent Items folder, it stated 10:36:50 as the sent date/time.
When I did the same for the mail item that had arrived in the Inbox, it stated 10:37:00 as the sent date/time
Maybe it was a fluke of this particular test but I thought it was peculiar that the sent date/time in the Inbox was an exact minute... as if the system had "rounded" the sent date/time to the nearest minute. Or maybe it was just a coincidence.
Most importantly, though, there is an inconsistency between the sent date/time of the two items. Which shouldn't be the case. And my question is: has anybody any ideas what might cause such a thing to happen?
Many thanks
Pino
The user is using Outlook 2010 and, I guess, an Exchange server. Not exactly which, but I can find out if you think this is relevant.
What's happening is this. As a test, the user sends an e-mail to him- or herself. Obviously, the e-mail then appears in the Sent Items explorer folder. Shortly after that, the e-mail also appears in their Inbox. So far so good, BUT ...
When I looked at the Sent date/time on the mail item in the Sent Items folder, it stated 10:36:50 as the sent date/time.
When I did the same for the mail item that had arrived in the Inbox, it stated 10:37:00 as the sent date/time
Maybe it was a fluke of this particular test but I thought it was peculiar that the sent date/time in the Inbox was an exact minute... as if the system had "rounded" the sent date/time to the nearest minute. Or maybe it was just a coincidence.
Most importantly, though, there is an inconsistency between the sent date/time of the two items. Which shouldn't be the case. And my question is: has anybody any ideas what might cause such a thing to happen?
Many thanks
Pino
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ASKER
Anyhoo - I'll have this passed on to their IT people and I'll ask them to undo either setting if they were implemented.
ASKER
... oh yeah. And if one of the two does turn out to be the culprit, the poinks are, of course, yours.
Sorry for the delay in posting.
The timestamp "reconfiguration" to hours and minutes is usually patch related, check the latest rollup is installed
This can cause the the timestamp to be off from less than a minute to sometimes half an hour.
Cheers
Leon
The timestamp "reconfiguration" to hours and minutes is usually patch related, check the latest rollup is installed
This can cause the the timestamp to be off from less than a minute to sometimes half an hour.
Cheers
Leon
ASKER
Never got any feedback from the customer. Ah well. I'll just assume that your suggestion worked. [shrug]
These things happen.
Have a great day :)
Have a great day :)
ASKER
That seems to be the most likely cause. How is this done? I think I'll need to instruct our client to undo that insanity.