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There are a lot of reasons why outlook just hangs. <br />
<br />
1. Missing updates and hotfixes - I had a client who had outlook hang 25 seconds, turned out to be a hotfix from Microsoft that resolved it.<br />
<br />
2. Add-ons - you can try to start your outlook in safemode - go to start, type outlook.exe /safe.<br />
<br />
<br />
Let me know if it hangs after safe mode and updates/hotfixes and we can continue troubleshooting.
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There are a lot of reasons why outlook just hangs.

1. Missing updates and hotfixes - I had a client who had outlook hang 25 seconds, turned out to be a hotfix from Microsoft that resolved it.

2. Add-ons - you can try to start your outlook in safemode - go to start, type outlook.exe /safe.


Let me know if it hangs after safe mode and updates/hotfixes and we can continue troubleshooting.

<div>
I started Outlook in Safe mode - is there anything I'm to do there or just work in safe mode from now on?<br />
<br />
How can I get hotfixes?<br />
<br />
Thanks.<br />
<br />
BTW, I meant to say Outlook 2010 NOT 2012 - sorry.
</div>


I started Outlook in Safe mode - is there anything I'm to do there or just work in safe mode from now on?

How can I get hotfixes?

Thanks.

BTW, I meant to say Outlook 2010 NOT 2012 - sorry.

<div>
<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/02_w06/833339/dpsmithers3.pdf" target="_blank" class="file-inline" title="Help in Outlook (151 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>dpsmithers3.pdf</a>
</div>



dpsmithers3.pdf [https://filedb.experts-exchange.com/incoming/2014/02_w06/833339/dpsmithers3.pdf]

dpsmithers3.pdf

<div>
I see help (see attached) but not About in Help -
</div>


I see help (see attached) but not About in Help -

<div>
Try this:<br />
<br />
Click File &gt;&nbsp;Help.<br />
Under Product Activated, find the version.
</div>


Try this:

Click File > Help.
Under Product Activated, find the version.

<div>
<div class="content wysiwyg-content">
Why do I get this error message and how can I stop it from happening? &nbsp;see attached<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/02_w06/833181/dpsmithers2.pdf" target="_blank" class="file-inline" title="Outlook 2012 error message (8 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>dpsmithers2.pdf</a>
</div>
</div>


dpsmithers2.pdf

Why do I get this error message and how can I stop it from happening?  see attached

Outlook 2012 error message

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.

Microsoft Applications

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.