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Outlook 2007 - name cannot be matched to a name in the address list

Posted on 2014-02-07
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Last Modified: 2014-02-07
i am trying to connect to an old mailbox using outlook 2007. I have tried from several computers. My suspicion is that the user has been disabled for some years and now something is corrupt.

Or maybe i am missing something. But i have tried configuring outlook using both the automatic and manual settings and continue to receive the error message:

outlook message
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Question by:tobe1424
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piattnd earned 500 total points
ID: 39842330
Check the account to see if the user is Hidden from the GAL.  If the user is hidden, you will not be able to attempt a match in this manner.

The following link describes the process for adding a hidden mailbox without making it visible to the GAL:

http://www.remkoweijnen.nl/blog/2011/01/25/adding-a-hidden-exchange-mailbox-to-outlook/
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by:tobe1424
ID: 39842677
THANKS!!
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