Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2007 - name cannot be matched to a name in the address list

Posted on 2014-02-07
2
Medium Priority
?
573 Views
Last Modified: 2014-02-07
i am trying to connect to an old mailbox using outlook 2007. I have tried from several computers. My suspicion is that the user has been disabled for some years and now something is corrupt.

Or maybe i am missing something. But i have tried configuring outlook using both the automatic and manual settings and continue to receive the error message:

outlook message
0
Comment
Question by:tobe1424
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 12

Accepted Solution

by:
piattnd earned 2000 total points
ID: 39842330
Check the account to see if the user is Hidden from the GAL.  If the user is hidden, you will not be able to attempt a match in this manner.

The following link describes the process for adding a hidden mailbox without making it visible to the GAL:

http://www.remkoweijnen.nl/blog/2011/01/25/adding-a-hidden-exchange-mailbox-to-outlook/
0
 

Author Closing Comment

by:tobe1424
ID: 39842677
THANKS!!
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

661 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question