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can ping DNS server but cant ping google.com

Posted on 2014-02-07
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Last Modified: 2014-02-27
Client A: 10.10.5.1

DNSA: 192.168.1.22


The client can ping the DNS server, but not able to connect internet ie. google.com it times out.

any ideas?

thoughts?

please help
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Question by:nflnetwork29
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Expert Comment

by:pony10us
ID: 39843280
Can you connect to Google with an IP?

http://74.125.224.72/
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Author Comment

by:nflnetwork29
ID: 39843289
no, times out.
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Author Comment

by:nflnetwork29
ID: 39843295
is there anything on the DNS server that I would need to set that allows this remote subnet (client) to use it ?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Expert Comment

by:footech
ID: 39843370
If you can't connect by IP, that means DNS is not the problem.
You can try a tracert command like
tracert 74.125.224.72
to see where the communication stops.  Then you can troubleshoot upstream of that device.
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Expert Comment

by:pony10us
ID: 39843412
Can you get to any site on the internet?

If not then it sounds more like a route/ACL issue.
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Author Comment

by:nflnetwork29
ID: 39843482
the tracert command show the route topping at the wifi interface on my router.
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Accepted Solution

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footech earned 500 total points
ID: 39843525
Then focus your efforts on the router and the connection upstream of it.  If your router is a combo device that also serves as a DSL modem, then you'll be looking at the status of your internet connection.
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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