problems with printing in published apps citrix
Posted on 2014-02-07
2008R2 server Xenapp 6.5 r03. I have 5 servers in the farm 2 of which started having issues printing a couple of days ago. It can take up to 4 mins to print out a 1 page pdf, doc or whatever. Every step of the printing process has slowed it takes up to a min after you click print for the print dialog to come up. The way we have printers installed for users is they install them from a citrix desktop from a 2008 R2 print server. Im not getting any log errors on the print server or citrix server the only thing i get is if I go into devices and printers on a citrix desktop (published app) when I print sometimes I can see all the printers get greyed out and its states can not connect with a Yellow warning sign. I can print fine logging onto the citrix server locally it seems to only be from published apps and only from 2 out of 5 servers the other 3 work fine. I have had the servers in production for 6 months or so with no issues like this and I have not changed anything to cause this. I did just update to hotfix R03 from R01 in hopes that would fix it but it did not, I have also tried switching up print drivers but its happening on all printers so I wasnt expecting that to help and it didnt . Any ideas on what might be causing this would be helpfull Im running out of things to try.