ShadowProtect restore questions - blue screen after restore, what settings re MBR, etc.
Posted on 2014-02-08
I've been using SP for years and know enough to be dangerous : ) Ive done a bunch of backups and restores on dell desktops with 1 partition and things have gone well.
But I'm having problems with this situation, which isn't all that unique so I should learn these things.
An HP laptop with win 7 oem installed on it actually has 4 partitions. 1 is the win 7 OS, 1 is a restore partition for bringing the OS back to factory setup, an HP tools partition and another. the OS partition is 99% of the hard drive's space so it's clear it's the OS. It is the 2nd of the 4 partitions.
As with other machines with more than just the OS partition, I DO perform a backup of each of those partitions, 1 time.
THen I back up the C drive on a schedule.
On this machine the hard drive died. HP replaced the drive with a new drive with the 4 partitions as before. Thought I'd be a hero and just restore the c drive and get it back to the way it was a day before the failure.
Booted from the windows 8? recovery environment (this is a shadow protect 5.x install).
Tried to restore the C and it says the space I was restoring to wasn't big enough (by a few kb or so - they must have changed the build a tiny bit since when we got the laptop originally.
I tried a few different restore pricesses and still get the same situation - machine boots to windows splash screen then in a few seconds, blue screens for a fraction of a second and loops back to the windows screen.
I video'd the blue screen and it seems to be saying its a 7B error.
First, I deleted the 3rd and 4th partitions then put the C drive in the 2nd place. blue screen.
Then I deleted all partitions and put the C drive in the front of the drive with nothing else, blue screen
I tried putting the c drive in the middle of the drive where it was, but free space where partition 1 and 3/4 were. Same thing.
I am accepting the defaults on the page of 'restore the mbr from windows, from the image, etc.', restore hidden, etc. I don't really know what those mean.
In all cases, I am making this c drive image active.
I even tried restoring the 1st partition, then the C (2nd partition) with same blue screen.
Is there a way to restore several partitions as a group - it talks about jobs in progress / jobs in que. or I have to do each 1 at a time, returinging to the PC after each partition restore is completed?