Solved

E-Mail to Specific Domain Not Working

Posted on 2014-02-09
7
203 Views
Last Modified: 2014-11-05
Hello,

I am having a problem sending e-mail to one specific domain. All of my e-mail goes out just fine except for this one domain. I can receive e-mails just fine, but sending bounces back.

The strange thing about the bounce backs is that the e-mail doesn't indicate any error that I would normally recognize - such as bad gateway, SPAM rejection, etc. The bounced e-mail does indicate that it is attempting the delivery 98-100 times.

My sending server is located in house, it is a Novell GroupWise Internet Agent, version 8.0.3.

If anyone has any ideas, or a push in the right direction of where to look for answers, that'd be great.

Thanks!!
0
Comment
Question by:jstonend
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 5

Expert Comment

by:Martin Tarlink
ID: 39846524
Do you have GWAVA,  GWIA working on your server?
Look there maybe that domain was added to black list.
0
 

Author Comment

by:jstonend
ID: 39848982
No GWAVA, used to, but not anymore.
0
 
LVL 5

Expert Comment

by:Martin Tarlink
ID: 39849004
OK, go to Novell console and open GW logs, and send an email to that domain, and see what respond you will get.
0
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

 

Author Comment

by:jstonend
ID: 39849033
The GWIA log shows 501 Syntax Error (must've missed that before) - but I'm not sure what could be causing the problem.
0
 
LVL 5

Expert Comment

by:Martin Tarlink
ID: 39849037
I have dropped GW last year and I moved to Google email :) but remember GWIA was a pain sometimes.
Look on Novell forum for that error, but first I will recommend look over GWIA spam list, it is probably sitting there as SPAM
0
 

Author Comment

by:jstonend
ID: 39849118
So the log is showing: Send Failure: 501 Syntax

The thing is that e-mailing this domain worked fine up until about 6 weeks ago when it suddenly stopped working.

Every time I google this problem, it thinks I'm talking about receiving e-mail, but I can receive from this domain without a problem, its just sending.

I've turned on verbose logging and hopefully that can shed some light.
0
 
LVL 5

Accepted Solution

by:
Martin Tarlink earned 500 total points
ID: 39849133
Hmmm, maybe call them because your domain could be blocked by theirs spam filter.
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Utilizing an array to gracefully append to a list of EmailAddresses
Import PST to Exchange using Power Shell new-mailboximportrequest command, you can simply import the PST file into Exchange mailbox or archived. To know How to import PST into Exchange  2013 read the complete article.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question