[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Can't receive some emails after upgrading to exchange 2013

Posted on 2014-02-10
3
Medium Priority
?
234 Views
Last Modified: 2014-03-31
We recently upgraded to exchange 2013 and we have an issue with some emails. The issue has to do with people responding to a contactus form on our website. The website is sending the message using @domain.com in the reply address. This is the same @domain.com we use internally. I believe there is a filter someone blocking external emails that have the same domain.com as internal emails. The message the web server is getting is: 47615: failure: This_address_no_longer_accepts_mail.

Anyone know where this filter might be?
0
Comment
Question by:jsgrosskopf
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 5

Accepted Solution

by:
Leon Kammer earned 2000 total points
ID: 39847582
Hi,

If it is what I think it is, then you are using QMail to send the message from the website.

Ensure "mail" is disabled inside plesk for the domain.
QMail is trying to send the mail for the domain locally and not via SMTP.

Cheers

Leon
0
 

Author Comment

by:jsgrosskopf
ID: 39848315
Thanks, I contacted the domain host and they are using qmail. we added a .txt record and will wait a day to test and see if that resolves the problem. Thanks again
0
 

Author Closing Comment

by:jsgrosskopf
ID: 39966494
That was correct issue
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question