Problem With Outlook Users Connecting To Exchange Server 2010
Posted on 2014-02-10
We have 3 Exchange 2010 SP3 servers running on Win 2012 Server.
Server 436, Server BYD, Server 50R. All servers are mailbox, client access and hub transport.
We are running a DAG between all 3 for the mailbox. Works great - no problems.
The users are all running Outlook 2013. When a user is set up for Outlook, we enter the generic name of the server - mail.calvaryspringfield.org. This then resolves to Server BYD. Before Server BYD was installed, this resolved to Server 50R.
Under normal circumstances this works fine. Users connect to Server BYD thru Outlook.
However, if for some reason, Server BYD hangs up, then the users cannot connect to Exchange and their Outlook hangs up or when they try to start Outlook, it hangs loading profile. We have a problem, that were are working with the vendor on, where our backup program will sometimes it will hang when backing up the Exchange Database. (I might mention that Server BYD is normally a mailbox backup server.)
So, when this backup hang occurs, users are shut out and cannot use Outlook. Having said all that, here is my questions:
1) Is there a way to force users to connect to a specific Exchange Server when setting up Outlook. I have tried entering the names of the other two servers and it always changes it to Server BYD.
2) Is there a way for users to connect to a "generic" server name and which will then connect to any of the 3 servers. Similar to multiplexing connections between the 3 Exchange Servers?
Please advise. Thanks.