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double click will not open folders or files

Hi,

One of the pc in my office will act strange every now and then, when double click on a file or folder, nothing will happen, he needs to restart the pc. any ideas? thx

Windows 7 x64

aadih

Yes. Please check the file associations. You could right click on the file, select open with, and select the appropriate program to open the file ( and check always use this program to open this type of file).

Eirman

There are two simple suggestions here
http://www.tomshardware.co.uk/forum/57802-45-double-click-open-file

One involves the double click speed and the other is an explorer setting

mcrmg

ASKER

Sorry if I was not clear with the question.

He can open all the files, such as excel, pdf, word, etc....

but every now and then, those files he used to be able to open can not be opened anymore, no popup, no error msg, after double clicks, just sit there...same thing to the folders.

He has to reboot his pc, then it will go back to normal for a while, I checked the virus, it is clean...thx

ASKER CERTIFIED SOLUTION

aadih

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Eirman

Does right click and open work when this bug appears?

This thread (especially the first post) looks promising.
http://en.kioskea.net/forum/affich-23157-drives-and-folders-not-open-by-double-click

mcrmg

ASKER

yes, the files can be opened using right clicked...

Eirman

yes, the files can be opened using right clicked...

I guess that eliminates the mouse. I have no more suggestions at the moment.