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Adobe Photoshop saving with white border

Posted on 2014-02-10
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Last Modified: 2014-02-10
I have created a logo in photoshop. I put a drop shadow on it. And when saved for the web, I make sure the Matte is "none" and it is transparent, I've tried to save as a PNG or as a GIF and on the save for web page, everything is wrapped in a white border and it saves with the white border.

How do I remove that white border and why is it there in the first place?

thanks!
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Question by:Starr Duskk
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by:Dan Craciun
ID: 39847984
Sample file?
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by:Dan Craciun
ID: 39848004
On the "Save for web" dialogue box, choose PNG-24, not PNG-8
no matteHTH,
Dan
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by:Starr Duskk
ID: 39848035
I did do PNG8 and PNG24, same result.
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Expert Comment

by:Dan Craciun
ID: 39848046
OK, then as I was saying, please provide a sample.

I tried to reproduce what you had: color logo with a drop shadow. On saving as PNG-8 it had a white matte, after switching to PNG-24 the matte was no longer there.

So unless you can provide with a sample, that's the extent on how we can help you.

Dan
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by:Starr Duskk
ID: 39848050
Here is the PSD file. thanks!
RTO-shine.zip
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Dan Craciun earned 2000 total points
ID: 39848061
As I was saying, no white matte when saving as PNG-24.
logo
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by:Dan Craciun
ID: 39848088
And here's the logo on a red background, so you can check the matte and transparency: http://jsbin.com/zogim/1/edit
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by:Starr Duskk
ID: 39848174
okay, we're all set! thanks!
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by:Starr Duskk
ID: 39848177
weird thing is, we had done the png24 with matte none and it didn't work. But now it does. so weird. Must be holding the tongue just the right way.

:)
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by:Dan Craciun
ID: 39848187
Yup, the wind is blowing from NNE and Mercury is in conjunction with Venus :)

Glad I could help!
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