Solved

Adobe Photoshop saving with white border

Posted on 2014-02-10
10
506 Views
Last Modified: 2014-02-10
I have created a logo in photoshop. I put a drop shadow on it. And when saved for the web, I make sure the Matte is "none" and it is transparent, I've tried to save as a PNG or as a GIF and on the save for web page, everything is wrapped in a white border and it saves with the white border.

How do I remove that white border and why is it there in the first place?

thanks!
0
Comment
Question by:Starr Duskk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
10 Comments
 
LVL 35

Expert Comment

by:Dan Craciun
ID: 39847984
Sample file?
0
 
LVL 35

Expert Comment

by:Dan Craciun
ID: 39848004
On the "Save for web" dialogue box, choose PNG-24, not PNG-8
no matteHTH,
Dan
0
 
LVL 2

Author Comment

by:Starr Duskk
ID: 39848035
I did do PNG8 and PNG24, same result.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 35

Expert Comment

by:Dan Craciun
ID: 39848046
OK, then as I was saying, please provide a sample.

I tried to reproduce what you had: color logo with a drop shadow. On saving as PNG-8 it had a white matte, after switching to PNG-24 the matte was no longer there.

So unless you can provide with a sample, that's the extent on how we can help you.

Dan
0
 
LVL 2

Author Comment

by:Starr Duskk
ID: 39848050
Here is the PSD file. thanks!
RTO-shine.zip
0
 
LVL 35

Accepted Solution

by:
Dan Craciun earned 500 total points
ID: 39848061
As I was saying, no white matte when saving as PNG-24.
logo
0
 
LVL 35

Expert Comment

by:Dan Craciun
ID: 39848088
And here's the logo on a red background, so you can check the matte and transparency: http://jsbin.com/zogim/1/edit
0
 
LVL 2

Author Comment

by:Starr Duskk
ID: 39848174
okay, we're all set! thanks!
0
 
LVL 2

Author Comment

by:Starr Duskk
ID: 39848177
weird thing is, we had done the png24 with matte none and it didn't work. But now it does. so weird. Must be holding the tongue just the right way.

:)
0
 
LVL 35

Expert Comment

by:Dan Craciun
ID: 39848187
Yup, the wind is blowing from NNE and Mercury is in conjunction with Venus :)

Glad I could help!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Adobe CS6 - update re-activation Mac os x 7 62
Simple 3D CAD 18 134
Adobe Acrobat Pro: how to copy style? 2 139
DW 2017 background color change 5 56
Introduction When sharing photos, especially via e-mail, the large resolution images that most cameras take today make for extremely large file sizes. The time required to upload these files to forums, send in e-mails, post to blogs or even placi…
Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
It’s easy to embed any of your public Prezi presentations on your website or social network to share with others. Learn how simple it is in this tutorial.
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question