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Adobe Photoshop saving with white border

I have created a logo in photoshop. I put a drop shadow on it. And when saved for the web, I make sure the Matte is "none" and it is transparent, I've tried to save as a PNG or as a GIF and on the save for web page, everything is wrapped in a white border and it saves with the white border.

How do I remove that white border and why is it there in the first place?

thanks!
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Starr Duskk
Asked:
Starr Duskk
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1 Solution
 
Dan CraciunIT ConsultantCommented:
Sample file?
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Dan CraciunIT ConsultantCommented:
On the "Save for web" dialogue box, choose PNG-24, not PNG-8
no matteHTH,
Dan
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Starr DuskkASP.NET VB.NET DeveloperAuthor Commented:
I did do PNG8 and PNG24, same result.
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Dan CraciunIT ConsultantCommented:
OK, then as I was saying, please provide a sample.

I tried to reproduce what you had: color logo with a drop shadow. On saving as PNG-8 it had a white matte, after switching to PNG-24 the matte was no longer there.

So unless you can provide with a sample, that's the extent on how we can help you.

Dan
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Starr DuskkASP.NET VB.NET DeveloperAuthor Commented:
Here is the PSD file. thanks!
RTO-shine.zip
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Dan CraciunIT ConsultantCommented:
As I was saying, no white matte when saving as PNG-24.
logo
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Dan CraciunIT ConsultantCommented:
And here's the logo on a red background, so you can check the matte and transparency: http://jsbin.com/zogim/1/edit
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Starr DuskkASP.NET VB.NET DeveloperAuthor Commented:
okay, we're all set! thanks!
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Starr DuskkASP.NET VB.NET DeveloperAuthor Commented:
weird thing is, we had done the png24 with matte none and it didn't work. But now it does. so weird. Must be holding the tongue just the right way.

:)
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Dan CraciunIT ConsultantCommented:
Yup, the wind is blowing from NNE and Mercury is in conjunction with Venus :)

Glad I could help!
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