We signed up for Microsoft Online Services, which comes with Office 365. The MX record has been changed, and mail is now delivered into the Office 365 mailbox. Also, I can setup an Outlook profile and autodiscover finds my Office 365 account, and it creates an Outlook profile.
So far, my Microsoft Online Services and Office 365 account seems to be working fine. The only thing I am unable to do is to sign into Lync. For some reason, when I enter the email address for my Office 365 account, it has trouble signing in.
I walked through the Lync troubleshooting steps and it asked me if I could connect to https://portal.onmicrosoft.com/
but I cannot. Instead, I can connect to https://portal.microsoftonline.com/
. Is the Lync troubleshooting steps outdated? In either case, I don't know what to check or do so that Lync will work.
What do I need to do so that I can sign into the Lync client that came with Office 365? Is there another DNS entry I need to make at my ISP? If so, what would that entry be? Do I need to enable Lync for users in the Admin control panel?
Thanks in advance for your help.