Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

MAC Office 2011 not opening files

Posted on 2014-02-10
4
Medium Priority
?
2,344 Views
Last Modified: 2014-02-14
I have a mac that cannot open .doc files but can open .docx files. Word 2011 is installed and using 14.3.9

it says that the type file was blocked. filename.doc uses a file type that is blocked from opening in this version.

I have another MAC with the same setup and it works.

Any clue?
0
Comment
Question by:bbayachek
  • 2
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39848265
I've read somewhere on a forum you can try to solve it by deleting the com.microsoft.word.plist file... Once deleted try opening the doc again.

the com.microsoft.word.plist can be found in the "hidden" library by opening Finder, click on Go in the top menu bar and click on the ALT (Option) button, the "hidden" library should be shown, the plist file can normally be found in the preference folder...
0
 
LVL 1

Author Comment

by:bbayachek
ID: 39851260
ok. i'm going to try this tomorrow.
0
 
LVL 1

Author Comment

by:bbayachek
ID: 39851267
just an FYI this is happening for excel too so not just word.
0
 
LVL 25

Accepted Solution

by:
Zephyr ICT earned 1220 total points
ID: 39851375
There's a com.microsoft.Excel.plist as well ... Might give that a try? Haven't come across this issue before though ... Good luck!
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft's Excel has many features that most people will never need nor take advantage of.  Conditional formatting is one feature that you may find a necessity once you start using it.
With its various features, Office 365 can not only help you with your day-to-day business tasks, it can also do wonders for your marketing campaign.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

879 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question