Solved

Scanning to Email with Exchange 2013

Posted on 2014-02-10
3
1,898 Views
Last Modified: 2014-02-11
Can someone provide some direction on how i can get my multifunction printer to scan to email.  This has always worked fine when we had Exchange 2007 and we recently set up Exchange 2012.
Mail is working fine on the server, no problems at all but when someone tries to scan a document from the printer to an email (either theirs internally or external) it fails saying smtp authentication error.
How can i make my Exchange 2013 server accept mail from my printer on 192.168.0.25 IP?
Ive looked online and i see these 15 page articles etc.. etc...  very frustrating, the copy machine/printer/scanner needs to be able to send email outbound using our exchange server.  Im not very good at command line so any instructions using the GUI would be great.
This is a single 2012 server with Exchange 2013, about 15 users.

Thanks
0
Comment
Question by:orlandotommy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 23

Accepted Solution

by:
Stelian Stan earned 500 total points
ID: 39848521
0
 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39849211
You would need to give the SMTP access to your printer, so that your printer will generate the mails and a route through exchange server

How to give SMTP access to Exchange server.

You can add the IP address of printer to Exchange server Receive connector, better you can create the new receive connector, so that you can fix the issue in future. Thanks.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39849602
If you are accepting email from the internet directly, rather than via another third party service, then to email internal users, there should be nothing more to do - just point the scanner at the Exchange server's internal address.
If you want to send to external recipients, then that is a different matter, and would require an additional connector to allow relaying.
If you are restricting who can send email to your server on port 25, then you will either need to add the address to the list, or setup a dedicated connector.

Simon.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
how to add IIS SMTP to handle application/Scanner relays into office 365.

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question