Solved

Scanning to Email with Exchange 2013

Posted on 2014-02-10
3
1,512 Views
Last Modified: 2014-02-11
Can someone provide some direction on how i can get my multifunction printer to scan to email.  This has always worked fine when we had Exchange 2007 and we recently set up Exchange 2012.
Mail is working fine on the server, no problems at all but when someone tries to scan a document from the printer to an email (either theirs internally or external) it fails saying smtp authentication error.
How can i make my Exchange 2013 server accept mail from my printer on 192.168.0.25 IP?
Ive looked online and i see these 15 page articles etc.. etc...  very frustrating, the copy machine/printer/scanner needs to be able to send email outbound using our exchange server.  Im not very good at command line so any instructions using the GUI would be great.
This is a single 2012 server with Exchange 2013, about 15 users.

Thanks
0
Comment
Question by:orlandotommy
3 Comments
 
LVL 23

Accepted Solution

by:
Stelian Stan earned 500 total points
ID: 39848521
0
 
LVL 10

Expert Comment

by:Vijaya Babu Sekar
ID: 39849211
You would need to give the SMTP access to your printer, so that your printer will generate the mails and a route through exchange server

How to give SMTP access to Exchange server.

You can add the IP address of printer to Exchange server Receive connector, better you can create the new receive connector, so that you can fix the issue in future. Thanks.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39849602
If you are accepting email from the internet directly, rather than via another third party service, then to email internal users, there should be nothing more to do - just point the scanner at the Exchange server's internal address.
If you want to send to external recipients, then that is a different matter, and would require an additional connector to allow relaying.
If you are restricting who can send email to your server on port 25, then you will either need to add the address to the list, or setup a dedicated connector.

Simon.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now