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Panthom

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SQL Server 2008 backups fail with SQLVDI error

Hi there

Last week our backup of our Development server failed with a message I interpreted as "not enough room on disk to perform backup operation" I then freed up from 5GB available to 14GB available.

Backups ran for a week and then failed with same message.

I increased the drive to have 100+GB available - just to be done with it - making entire disk a 200GB drive.

Last night the backup failed again.

Digging further into the error messages I see the following to begin with:

Event Type:      Error
Event Source:      SQLVDI
Event Category:      None
Event ID:      1
Date:            2/11/2014
Time:            1:26:11 AM
User:            N/A
Computer:      CPHEBTDV01
Description:
SQLVDI: Loc=BufferAreaManager::MapBuffers. Desc=Out Of Address Space. ErrorCode=(8)Not enough storage is available to process this command.
. Process=2200. Thread=7836. Server. Instance=MSSQLSERVER. VD=Global\11437_eu_3litraapuhdastavettafi_00__a9f020b4_e54c_455a_9589_175a864e46f5__SQLVDIMemoryName_0.


Followed by this error message - note -  this error appears twice in a row!

Event Type:      Error
Event Source:      MSSQLSERVER
Event Category:      Server
Event ID:      18210
Date:            2/11/2014
Time:            1:26:11 AM
User:            EMEA\wuncph_backup
Computer:      CPHEBTDV01
Description:
BackupVirtualDeviceSet::SetBufferParms: Request large buffers failure on backup device '11437_eu_3litraapuhdastavettafi_00__a9f020b4_e54c_455a_9589_175a864e46f5_'. Operating system error 0x8007000e(Not enough storage is available to complete this operation.).


Next Event is this:

BACKUP failed to complete the command BACKUP DATABASE 11437_eu_3litraapuhdastavettafi. Check the backup application log for detailed messages.

If I go to the Backup server I see this Event after the backup finished:

Backup Exec Alert: Job Failed
(Server: "CPHEBTUT04") (Job: "WunCPH - Non FS-WunCPH Non-Fileservers-Daily Backup -Non FS") WunCPH - Non FS-WunCPH Non-Fileservers-Daily Backup -Non FS -- The job failed with the following error: Database Query Failure. See the job log for details.


Th Job log leads to this page:
http://www.symantec.com/business/support/index?page=content&id=TECH128837&actp=search&viewlocale=en_US&searchid=1392114943784

Which says to apply Hotfix to the server - But our SQL server is 2008 - not 2005 - so the Hotfix would not work on our SQL-server ( I did try just in case - and it reported "no valid SQL server installations found"


I can't see any other articles on Google that realte to this problem - that doesn't point to the hotfix above...

Any assistance would be greatly appreciated.

Best Regards
Thomas
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Deepak Chauhan
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Panthom

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Hi Deepak

Would a limit on the SQL server to 4GB of memory and then an increase from 4 to 5GB of RAM on the Server (VMware virtualized 2003 Server) do the trick then do you think?

Best Regards
Thomas
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ASKER

I upgraded the VM to have more memory - and the OS recognized it directly - so no need to tweak anymore than that.

Apologies for the late reply :/