?
Solved

Undelivered Message from Exchange 2010

Posted on 2014-02-11
5
Medium Priority
?
187 Views
Last Modified: 2014-03-17
Hi,

We are in process of migrating a user from Exchange 2003 to Exchange 2010. recently facing an issue , when a user from exchange 2010, sending a email to one of the Exchnage 2003 user mailbox , we received a ndr as below.

#< #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> #SMTP#

Forwaring has been enable to One External contact for which we gets thsi NDR, no issue for Exchange 2003 user.

Any idea why this happen.

Note : When I tried to send email to that external contact from exchange 2010, no issue found, only in case of forwarding its not works.
0
Comment
Question by:padas6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39851012
Usual cause of this is SMTP interference. Is there a firewall between the servers? AV software scanning the SMTP traffic? Also ensure the FQDN on the SMTP virtual server on the Exchange 2003 server matches the server's real name.

Simon.
0
 

Author Comment

by:padas6
ID: 39861524
One thing I want to share , we are using DLP for for message compliance, we suspect that might be cause, but I do not have much information on the device. suspect that might be cause of this issue.

But if the user hosted on Exchange 2010, no issue for delivery email.
0
 

Accepted Solution

by:
padas6 earned 0 total points
ID: 39912928
Hi,

Issue has been resolved after move the user to Exchange 2010 platform.

Now everything is working without an issue.
0
 

Author Closing Comment

by:padas6
ID: 39933723
Issue has not been identifed , however moving the user from Exchange 2003 to 2010, now user is able to send a mail to external ID ( Contact) without an any issue.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question