Solved

Undelivered Message from Exchange 2010

Posted on 2014-02-11
5
181 Views
Last Modified: 2014-03-17
Hi,

We are in process of migrating a user from Exchange 2003 to Exchange 2010. recently facing an issue , when a user from exchange 2010, sending a email to one of the Exchnage 2003 user mailbox , we received a ndr as below.

#< #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> #SMTP#

Forwaring has been enable to One External contact for which we gets thsi NDR, no issue for Exchange 2003 user.

Any idea why this happen.

Note : When I tried to send email to that external contact from exchange 2010, no issue found, only in case of forwarding its not works.
0
Comment
Question by:padas6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39851012
Usual cause of this is SMTP interference. Is there a firewall between the servers? AV software scanning the SMTP traffic? Also ensure the FQDN on the SMTP virtual server on the Exchange 2003 server matches the server's real name.

Simon.
0
 

Author Comment

by:padas6
ID: 39861524
One thing I want to share , we are using DLP for for message compliance, we suspect that might be cause, but I do not have much information on the device. suspect that might be cause of this issue.

But if the user hosted on Exchange 2010, no issue for delivery email.
0
 

Accepted Solution

by:
padas6 earned 0 total points
ID: 39912928
Hi,

Issue has been resolved after move the user to Exchange 2010 platform.

Now everything is working without an issue.
0
 

Author Closing Comment

by:padas6
ID: 39933723
Issue has not been identifed , however moving the user from Exchange 2003 to 2010, now user is able to send a mail to external ID ( Contact) without an any issue.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question