Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Additional 64-bit drivers

Posted on 2014-02-11
4
Medium Priority
?
199 Views
Last Modified: 2014-06-24
We have several older HP printers (LJ4000, LJ4050, DesignJet 500, etc).  The print server (Windows Server 2003) has the 32-bit drivers installed and I need to install the 64-bit drivers.  Easy enough normally when you can download the 64-bit drivers and simply add additional drivers.  However, HP doesn't supply these drivers any longer (they are installed via Microsoft Update).  

So, without having a driver to install via Additional Drivers, we installed the Universal Driver.  This has proven to have been a mistake, because we are getting errors on our printers that point to driver issues - especially printing from CAD programs.  

So, the question is, how do I get 64-bit PCL drivers added to the print server when the drivers are not available for download?
0
Comment
Question by:Sudsybrew1
  • 2
4 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 39850465
Have you tried loading them locally to w7 64-bit and creating a TCIP port?
0
 
LVL 22

Expert Comment

by:Nick Rhode
ID: 39850549
pjam has a workaround method but that involves setting up each system.  I typically do that for remote sites without a print server.  If its a smaller business you can get away with it.  Universal drivers can work but seems that you are having issues so what I would recommend is to possibly contact hp or open a chat session with tech support and state your problem.  They could possibly dig up a 64bit driver for you from their archives.
0
 

Accepted Solution

by:
Sudsybrew1 earned 0 total points
ID: 40145026
I ended up deleting/renaming a registry key:  
HKLM\SYSTEM\ControlSet001\Control\Print\Printers\PRINTERNAME\CopyFiles <-- rename this folder to CopyFiles_old
0
 

Author Closing Comment

by:Sudsybrew1
ID: 40154025
I searched elsewhere and found this as a solution.  The fix was successful.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Have you ever stumbled upon a software that is so great that you just love? It happened to me. Love at first sight. Filezilla Server.   Ok its not the most advanced ftp server I've came across. But its a fairly simple piece of software to get the …
Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
Suggested Courses

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question