Solved

Additional 64-bit drivers

Posted on 2014-02-11
4
191 Views
Last Modified: 2014-06-24
We have several older HP printers (LJ4000, LJ4050, DesignJet 500, etc).  The print server (Windows Server 2003) has the 32-bit drivers installed and I need to install the 64-bit drivers.  Easy enough normally when you can download the 64-bit drivers and simply add additional drivers.  However, HP doesn't supply these drivers any longer (they are installed via Microsoft Update).  

So, without having a driver to install via Additional Drivers, we installed the Universal Driver.  This has proven to have been a mistake, because we are getting errors on our printers that point to driver issues - especially printing from CAD programs.  

So, the question is, how do I get 64-bit PCL drivers added to the print server when the drivers are not available for download?
0
Comment
Question by:Sudsybrew1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 39850465
Have you tried loading them locally to w7 64-bit and creating a TCIP port?
0
 
LVL 22

Expert Comment

by:Nick Rhode
ID: 39850549
pjam has a workaround method but that involves setting up each system.  I typically do that for remote sites without a print server.  If its a smaller business you can get away with it.  Universal drivers can work but seems that you are having issues so what I would recommend is to possibly contact hp or open a chat session with tech support and state your problem.  They could possibly dig up a 64bit driver for you from their archives.
0
 

Accepted Solution

by:
Sudsybrew1 earned 0 total points
ID: 40145026
I ended up deleting/renaming a registry key:  
HKLM\SYSTEM\ControlSet001\Control\Print\Printers\PRINTERNAME\CopyFiles <-- rename this folder to CopyFiles_old
0
 

Author Closing Comment

by:Sudsybrew1
ID: 40154025
I searched elsewhere and found this as a solution.  The fix was successful.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Duplicate files finder on servers and network 2 96
hosting email transfer 3 46
server plus 2 110
office 2010 not starting even in safe mode 9 97
Goal:  To set up a secure SSH server for your home computer to make it accessible anywhere AND to use it as a port forwarding proxy. Steps 1.  WinSSHD version 5 is free for personal use.  So download and install it.  You can download it from the…
Hello, As I have seen there a lot of requests regarding monitoring and reporting for exchange 2007 / 2010 / 2013 I have decided to post some thoughts together and link to articles that have helped me. Of course a lot of information you can get…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question