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Additional 64-bit drivers

Posted on 2014-02-11
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Last Modified: 2014-06-24
We have several older HP printers (LJ4000, LJ4050, DesignJet 500, etc).  The print server (Windows Server 2003) has the 32-bit drivers installed and I need to install the 64-bit drivers.  Easy enough normally when you can download the 64-bit drivers and simply add additional drivers.  However, HP doesn't supply these drivers any longer (they are installed via Microsoft Update).  

So, without having a driver to install via Additional Drivers, we installed the Universal Driver.  This has proven to have been a mistake, because we are getting errors on our printers that point to driver issues - especially printing from CAD programs.  

So, the question is, how do I get 64-bit PCL drivers added to the print server when the drivers are not available for download?
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Question by:Sudsybrew1
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4 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 39850465
Have you tried loading them locally to w7 64-bit and creating a TCIP port?
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LVL 22

Expert Comment

by:Nick Rhode
ID: 39850549
pjam has a workaround method but that involves setting up each system.  I typically do that for remote sites without a print server.  If its a smaller business you can get away with it.  Universal drivers can work but seems that you are having issues so what I would recommend is to possibly contact hp or open a chat session with tech support and state your problem.  They could possibly dig up a 64bit driver for you from their archives.
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Accepted Solution

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Sudsybrew1 earned 0 total points
ID: 40145026
I ended up deleting/renaming a registry key:  
HKLM\SYSTEM\ControlSet001\Control\Print\Printers\PRINTERNAME\CopyFiles <-- rename this folder to CopyFiles_old
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Author Closing Comment

by:Sudsybrew1
ID: 40154025
I searched elsewhere and found this as a solution.  The fix was successful.
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