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Office 365 / Hosted Exchange password notifications

I was wondering if anyone might be able to help with an issue. I’ve been supporting a group who use Exchange Online and O365. They both connect using Outlook 2010 on their Win 7 laptops.

One issue they’ve been running into is that they have no advance warning when passwords are due to expire (they expire every 180 days) and I’ve been looking into this without much success. They both have the Hotfix installed from this link:

http://blogs.technet.com/b/exchange/archive/2012/09/11/office-365-password-expiration-notifications-in-outlook.aspx

Do you have any recommendations as to anything else that might be able to help here or is it a case that they need to set Calendar reminders about the passwords?

Let me know if you need more info and thanks so much!

comfortjeanius

Connect to the Azure Powershell

If you need to established a Remote Sign type:

Set-ExecutionPolicy RemoteSigned

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Press Enter

Type:

Connect-MsolService

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Press Enter

Type:

Get-MsolPasswordPolicy

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Press Enter

Type the domain and press Enter

You should see a NotificationDays and ValidityPeriod

If you want to set this fields
Type:

Set-MsolPasswordPolicy -ValidityPeriod <number of days> -NotificationDays <number of days> -DomainName <domainname>

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example

Set-MsolPasswordPolicy -ValidityPeriod 90 -NotificationDays 10 -DomainName herspw.com

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Apparently if you have more than one domain you have to make sure it is set for all of them; according to Microsoft.

Here is the location from the Portal....

Vasil Michev (MVP)

Are those federated accounts (do they have AD FS)? Do you have the the Sign-In assistant installed?

http://support.microsoft.com/kb/2630976/en-us

ASKER CERTIFIED SOLUTION

Jeffrey Kane - TechSoEasy

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comfortjeanius

Plus make sure all your workstations has the latest updates and Install, "Microsoft Online Services Sign-In Assistant" on all the workstations....

Adam Brown

MOSSA isn't necessary with the latest updates in Outlook. As was mentioned, you'll receive notification of password expiry in Outlook where the "Connected" message is usually displayed in Outlook 2010/2013 with the latest updates. However, if you are using Dirsync to sync your users, they won't get notification of expiration when connecting to OWA. That will be handled by Windows when they log in to a Domain Joined computer. If your passwords are cloud based, they should get notified as mentioned.