Print from IE 11 on Windows 8.1

Ok - I feel a bit defeated. I can't seem to print anything from IE 11 (desktop) on my Win 8.1 laptop? Print preview is blank, and if I click Print, nothing happens at all...

Has anyone else experienced this?

Thanks!
nacAdminAsked:
Who is Participating?
 
McKnifeCommented:
Deleting/renaming the user profile worked like this with xp. Not with vista/7/8/8.1.
You need to delete the registry setting as well or you will run into the "temp profile problem" as mentioned here:_ http://social.technet.microsoft.com/Forums/windows/en-US/5ec0b949-effa-4e30-ba09-dc948a4c7a8b/windows-7-starting-with-a-temporary-profile?forum=w7itprogeneral

Regsetting to delete is below HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList ->navigate there, use F3 to search for your profiles name and delete it. Then proceed as described before.
0
 
NiabingiCommented:
what is the printer model, are you using the correct driver?
0
 
helpfinderIT ConsultantCommented:
is this only problem of IE? printing from another browser or text editor is working fine?
If this is only about IE, then you can try to reset IE into default settings.
Also check if this is a problem on the same computer under differeent user account
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

 
nacAdminAuthor Commented:
Thanks for the responses. I have no trouble printing from any other program or browser - just IE 11.

I have also attempted to print from IE when I run IE as administrator - I get the same result (nothing prints, cannot view anything in print preview).

@helpfinder - I will try resetting IE to its default settings and reply back...
0
 
helpfinderIT ConsultantCommented:
if it won´t help check method 3-5 from this MS Technet article
http://support.microsoft.com/kb/973479/en-us
0
 
nacAdminAuthor Commented:
So I reset IE (desktop) to its default settings and rebooted. Still no printing. However, I did try printing web pages from the "metro" IE, and it worked just fine...

Very frustrating :(

I did try all options 3,4,5 from the article you shared @helpfinder... disabled protected mode, made sure the "Low" folder existed in my %temp% directory, and set the folder to low integrity level... No joy...
0
 
helpfinderIT ConsultantCommented:
what about printing from different user profile on the same machine?
0
 
nacAdminAuthor Commented:
I am able to print when logged in as another user on my laptop... so I assume my profile is jacked up somewhere?
0
 
helpfinderIT ConsultantCommented:
probably yes. but to find where is a trick could be a time consuming.
I would login as different user with admin rights and rename affected user profile (from user to __user), then login as user what will recreate the profile and you can move files from old (__user) to new profile (user) - this comes to me as faster possible solution when we know it´s profile related
0
 
nacAdminAuthor Commented:
Thanks all for the help. I will repair / redo my profile at some point, but I can't go through that at this time.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.