laurencoull
asked on
Incessant Synchronisation Log emails
Had to re-build an SBS2003 server last month. Went well with all workstations now connected ok and email flowing between the Exchange server & Oulook.
On one workstation however, although everything is operating normally including email, an email is received once every minute of every day with the message I've copied below. Have deleted & re-created the Exchange account via Control Panel but they still keep flooding in. Only affecting this one workstation which otherwise is operating and performing perfectly normally. What's causing them and can they be stopped?
From: Reception 1
Sent: 11 February 2014 18:32
To: Reception 1
Subject: Synchronization Log:
Importance: High
18:32:01 Synchronizer Version 11.0.5604
18:32:01 Synchronizing Mailbox 'Reception 1'
18:32:01 Synchronizing Hierarchy
18:32:01 Terminated in error
18:32:01 [8004010F-501-8004010F-940
18:32:01 The client operation failed.
18:32:01 Microsoft Exchange Server Information Store
18:32:01 For more information on this failure, click the URL below:
On one workstation however, although everything is operating normally including email, an email is received once every minute of every day with the message I've copied below. Have deleted & re-created the Exchange account via Control Panel but they still keep flooding in. Only affecting this one workstation which otherwise is operating and performing perfectly normally. What's causing them and can they be stopped?
From: Reception 1
Sent: 11 February 2014 18:32
To: Reception 1
Subject: Synchronization Log:
Importance: High
18:32:01 Synchronizer Version 11.0.5604
18:32:01 Synchronizing Mailbox 'Reception 1'
18:32:01 Synchronizing Hierarchy
18:32:01 Terminated in error
18:32:01 [8004010F-501-8004010F-940
18:32:01 The client operation failed.
18:32:01 Microsoft Exchange Server Information Store
18:32:01 For more information on this failure, click the URL below:
As Olaf suggested, this error is usually caused by a corrupt .ost file. The easiest way to resolve is to delete the user's local Outlook profile and create a new one. Alternatively, just delete the .ost file and let it recreate which may resolve the problem.
Jeff
Jeff
ASKER
OK: Deleted & re-created the Profile but they're still flooding in
Are there any other data files configured for this Outlook profile? Such as a local .pst folder? Because the 8004010F error generally indicates that the data file cannot be accessed.
Jeff
Jeff
ASKER
Yes there is a local pst folder which I had to re-create after I deleted & re-created the profile. So do you think it may be the local pst file which is unable to be accessed?
How did you "re-create" the .pst file?
Yes, I'm almost positive that is the problem.
Yes, I'm almost positive that is the problem.
ASKER
Control Panel / Mail / Data Files
Then imported from backup pst
Then imported from backup pst
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Right: Tried following the first link and got as far as where it says "5.Expand EFORMS REGISTRY" where I find there is no Plus sign against it to expand.
I then followed the link 244591 in the paragraph beginning "If the Organizational Forms folder has been deleted..." and got to step "10.Enter a name for your Organizational Form" but wasn't sure if there is any specific name I should call it?
I then followed the link 244591 in the paragraph beginning "If the Organizational Forms folder has been deleted..." and got to step "10.Enter a name for your Organizational Form" but wasn't sure if there is any specific name I should call it?
I think you should have gone beyond 244591 and use the Guidgen.exe tool as described further down -- and in http://support.microsoft.com/kb/822444
Olaf