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Exchange 2013 messages getting stuck in drafts in OWA

Posted on 2014-02-11
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1,356 Views
Last Modified: 2014-02-17
Completely new install from Hypervisor all the way up.

VMware vSphere 5.1U1
Domain Controller VM
Exchange 2013 CAS/MAILBOX VM

Just installed Exchange 2013 and followed Microsoft's post-installation tasks, and I have not touched the receive connectors at all.  I logged into OWA and tried to send an email to my gmail account and the item gets stuck in drafts folder.  I went into ECP and set the DNS servers to use my DC to resolve internal addresses (10.8.0.10) and set the external DNS server to google (8.8.8.8).  This didn't work.  I then set the IP in HOSTS files   10.8.0.15    exch1.domain.local.  This also failed.  Ran Test-mailflow and that failed.  I'm lost.
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Question by:Shadowless127
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9 Comments
 
LVL 4

Expert Comment

by:amclaughlin01
ID: 39851574
I would check the Outlook client and see if it shows as being connected or disconnected?

Are they able to send internally?

Are you using OWA?  If so, do you get the same results?

This might help narrow down where the problem is stemming from.
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Assisted Solution

by:amclaughlin01
amclaughlin01 earned 167 total points
ID: 39851581
Another thing.  Have you watched the Exchange queue viewer to see if the message is every reaching the queue once you hit send?
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Author Comment

by:Shadowless127
ID: 39852131
Using OWA.  Queues are empty.

Also, mail is being delivered fine.
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Expert Comment

by:Simon Butler (Sembee)
ID: 39852593
Do you have a Send Connector on the server? They aren't created by default.

Simon.
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Assisted Solution

by:Md. Mojahid
Md. Mojahid earned 166 total points
ID: 39852825
you just need to configure the DNS server settings under the Server properties in ECP, heres the link:-

http://thoughtsofanidlemind.com/2013/03/25/exchange-2013-dns-stuck-messages/
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Author Comment

by:Shadowless127
ID: 39853176
Simon - Yes I have a Send Connector; configured it exactly like I have for past Exchange servers, and confirmed configuration with Microsoft's post-installation tasks, as well as other independent sources.

Md. Mojahid - I've tried that already.  I have both internal and external resolution manually configured to go through my Domain Controller which forwards requests to google (8.8.8.8)
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Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 167 total points
ID: 39853998
The usual reason for something going in to Drafts is a problem with Transport. The service being stopped or the connector not being recognised. It can also happen when there is not enough disk space. It is unusual to happen on a fresh build though.

Simon.
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Accepted Solution

by:
Shadowless127 earned 0 total points
ID: 39854157
Not sure what the issue was, i blew it up and am starting from scratch and just deploying 2010. Too many problems from the get go is never a good sign and i just cant afford to continue troubleshooting when I know it doesnt really offer any real advantages over 2010.
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Author Closing Comment

by:Shadowless127
ID: 39864323
Uninstalled software
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