Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 224
  • Last Modified:

Client Remote Desktop Not Showing Security Groups or Built-in Admin as Authorized

Experts,

Seems to never end...

So, I have a couple Windows 7 Pro clients on my network who can't see Domain Admins or Administrators group in Select Users. I have Users and Groups selected when doing this. No issues with my other clients, though. Any suggestions?

Thanks!
0
Michael L
Asked:
Michael L
  • 7
  • 7
6 Solutions
 
McKnifeCommented:
Please clarify what you would like to see after clicking "select users". Normally, admins are not seen there as they are entitled to rdp login via another policy.
0
 
Michael LPr. SysadminAuthor Commented:
I would like to see Domain Admins, like I do with every other client.
0
 
McKnifeCommented:
How do you deploy the privilege listed there? Domain admins are not explicitely listed by default as they are part of the local admins group.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
Michael LPr. SysadminAuthor Commented:
Sorry, I'm not following. I can RDP into all but two of my clients. When I go to the client to check Remote Desktop settings, no one is listed as authorized to remote into the PC except, by default, the Administrator. When I try to add Domain Admins, it doesn't find that group. The only admin it sees is one other user that has admin privileges. Let's call him adm_barry@help.me.
0
 
McKnifeCommented:
I see, now I finally get it.
So you browse for users but have no choice but adm_barry? is adm_barry@help.me a domain account (I think so)? In the add user dialog you need to select the domain name as location where to look for user names. Is that selected?
What happens if you manually enter adminname@yourdomain.com (or ...@help.me if that is your domain)?
0
 
Michael LPr. SysadminAuthor Commented:
Yes, and adm_barry@help.me is a domain account. I have made sure that my domain was selected when searching for users. I have not tried manually entering any names.
0
 
McKnifeCommented:
Then try it. Should of course work via browsing, but worth a try.
0
 
Michael LPr. SysadminAuthor Commented:
I mean, I tried manually entering Domain Admins, which is something I need, but it pops up the advanced search window because it doesn't recognize Domain Admins.
0
 
McKnifeCommented:
And some username@help.me?
0
 
Michael LPr. SysadminAuthor Commented:
Yes, actually.
0
 
McKnifeCommented:
To be sure I get you right: username@help.me does not work?
0
 
Michael LPr. SysadminAuthor Commented:
Ok, I'm not sure what happened, but my two workstations can see Domain Admins, etc., now. Might have been temporarily off network after they logged in or something funky. Thanks for all your help, though!
0
 
Michael LPr. SysadminAuthor Commented:
Thanks, McKnife!
0
 
McKnifeCommented:
You're welcome.
If that browsing does not work, LDAP access is not possible, often due to DNS problems or I general network connectivity problems.
0

Featured Post

Cyber Threats to Small Businesses (Part 2)

The evolving cybersecurity landscape presents SMBs with a host of new threats to their clients, their data, and their bottom line. In part 2 of this blog series, learn three quick processes Webroot’s CISO, Gary Hayslip, recommends to help small businesses beat modern threats.

  • 7
  • 7
Tackle projects and never again get stuck behind a technical roadblock.
Join Now