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Double booking with in outlook

Posted on 2014-02-11
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Last Modified: 2014-03-02
Hi team,


I am having issue with a meeting room where a member of service desk department noticed the following

The Online room booking system allowed me to book room xxxx today Jan xxx at noon (see acceptance email below).


However, another group (xxxxxx) was already booked!


Not sure how 2 bookings were both accepted by the system?


The other group generously gave over the room for our meeting.


Any ideas?



How to prevent this issue?
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Question by:Jerry Seinfield
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by:Gareth Gudger
ID: 39852141
Need more information. Is this Exchange On-Premise? Is this Office365?
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Jerry Seinfield earned 0 total points
ID: 39852219
Exchange on premise, 2013, and outlook 2010
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by:Jerry Seinfield
ID: 39898356
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