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Meeting declined but time slot was available in outlook calender

Hi Experts

I have an user that book a meeting room for an specific date, and the Meeting was declined but time slot was available in outlook calender

Any ideas?

Please see the message below sent to user


From: xxxxxxxxxxx
Sent: Tuesday, xxxxxxxxxxxxxx
To: xxxxx, xxxxxxxxxx
Subject: Declined: xxxxxxxxxxxxxxxxxxxxxxxxxx
When: Tuesday, xxxxxxxxxxxxxxxxxxxxxxxxx (UTC-05:00) Eastern Time (US & Canada).
Where: xxxxxxxxxxxxxxxxx


Your request was declined because there are conflicts.

The conflicts are:

       Organizer and Time of Conflicting Meeting      
       xxxxxxxxxxxxxxxxxxxx- Monday, January xxxxxxxxxxxxxxxto Thursday, January 01, 2015 12:00:00 AM      

All times listed are in the following time zone: (UTC-05:00) Eastern Time (US & Canada)
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Jerry Seinfield
Asked:
Jerry Seinfield
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1 Solution
 
Gareth GudgerCommented:
The fact that is says 12:00AM makes me think someone booked the room for the entire day, or, multiple days.

Actually I just noticed this is for January 1st. Do you have holidays turned on for that calendar? They may be identifying January 1st as BUSY.
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Jerry SeinfieldAuthor Commented:
so, you meant i will have to open outlook and open the meeting room and check from there?

Please advice step by step
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Gareth GudgerCommented:
Yep. You can probably just log in with OWA. What version of Exchange are you using?
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