We own a domain name (e.g. externaldomain.com) and currently have an e-mail address associated which simply forwards to one of our staff. There is now a need for this to become a mailbox and the ability to reply to e-mail as the e-mail address (and not as our internal e-mail address).
Is this a case of adding the external domain to our DNS somewhere, or associating it with our internal domain so that it becomes available as an e-mail address i.e. email@example.com which can be added to a shared mailbox?
You need to create an MX-record at the domain host first, pointing to your Exchange server.
Then add the domain to Exchange as an accepted domain. This should be an 'external relay domain'. Then create
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