Solved

Exchange 2010 being slow

Posted on 2014-02-12
6
311 Views
Last Modified: 2014-02-16
Our Exchange Server 2010 is giving out users a lot of the "Outlook is trying to retrieve data from the Microsoft Exchange server".  Its running on Server 2008 R2 SP1 with a Xeon E5-2440, 32GB RAM, and a RAID 5 array w/ 15K SAS drives.  The database is getting large - about 275GB.  What would cause this to happen all at once?  Would separating half the users into another database help?  I've got 3 databases now, but 2 are relatively small.  HELP!
0
Comment
Question by:pcservne
  • 2
  • 2
  • 2
6 Comments
 
LVL 7

Expert Comment

by:doertalk
ID: 39854344
Hi pcservne,

1.are all the users facing the same issue or only a limited set of users.
2.if only a limited set of users facing the issue, then are those users part of the same database?

- First we need to make sure if its a server side issue or the client end.


Regards,
Doertalk.
0
 
LVL 7

Expert Comment

by:doertalk
ID: 39854373
Hi Pcservne,

Can you please check the below article if its helpful.

 https://anandthearchitect.com/2008/01/13/outlook-is-trying-to-retrieve-data-from-microsoft-exchange/


Regards,
Doertalk.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39854735
"RAID 5 array w/ 15K SAS drives"

Another database isn't going to help with a RAID 5 array. You have basically crippled the machine from the start, as RAID 5 is the slowest RAID version you can have.
A new machine is probably required, which can be configured with a number of RAID 1 or RAID 10 arrays. For that size database you must be moving a lot of data around, so you would need two, or preferably three arrays. (OS, Logs and Database).

Another database will just make things worse.

Simon.
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:pcservne
ID: 39854820
Well, there isn't anything I can do about the server hardware now.  Besides enabling cached mode on the clients, is there anything I can do to improve performance?  Should I combine my 1 large and 2 small databases into 1 database?
0
 

Author Comment

by:pcservne
ID: 39854937
And it is all users
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39855885
There is nothing that you can do.
Changing the databases etc is going to do nothing to improve the performance. The underlying system is poorly designed. Exchange is a high transactional database that writes to two locations at the same time. If you have those two locations on the same spindles and the spindles are in a slow configuration (which RAID 5 is) then you are going to get very poor performance. Basically the storage cannot keep up.

A new or redesigned server configuration is the only option available to you to improve the performance.

Simon.
0

Featured Post

Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question