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moving older BB from BES 5 to hosted BES service

Posted on 2014-02-12
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Last Modified: 2014-02-26
Hello

I need to move about 20 older BB from an in house BES 5 server to a hosted system

so there is no moving the Database.

If remember correctly I must wipe the devices to get them released from the old BES server before activating on the new one?


I also remember that just deleting the desktop service books was not enough?

any input would be appreciated
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Question by:Coldnorth
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Rodney Barnhardt earned 250 total points
ID: 39864694
It depends on how it is hosted. If it is Blackberry itself, you need to add the users on the hosted BES server first and set a new activation password. It is not really necessary to wipe the device ahead of time. If there is a problem, you can just do a selective wipe and delete only the work data per the KB below:

http://docs.blackberry.com/en/admin/deliverables/27983/How_device_deletes_work_data_1303191_11.jsp
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Author Comment

by:Coldnorth
ID: 39890708
thank you for answering but we wont even try it.
they decided to replace the fleet of BB's
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