Unable to save to local desktop from RDP connection
Posted on 2014-02-12
We are running our Point of Sale software on a hosted Windows 2008 R2 Enterprise server. Our agents use Remote Desktop (primarily the app, but there are a select few using the full RDP) to access the software.
Recently, while making tweaks to the app, we accidentally disabled the ability for our users to save items to their own local desktops. After going into RD Session Host Config and re-checking Drive access, as well as re enabling on the Remote App, we are still unable to save to our local machines.
I have rebooted the server, as well as restarted the Remote Desktop Services UserMode Port Redirector service that allows the redirection of Printers/Drives/Ports for RDP connections.
It seems notable that this server was configured prior to our installation of our PDC, which is running Windows Server 2012 R2 Standard back in December, however, there have been no issues accessing local folders and drives until this past weekend when we made those couple changes that we have since changed back to their original configuration.
Has anyone experienced this, and/or no how to get our local drive access back?