Solved

IRQL_GT_ZERO_AT_SYSTEM_SERVICE Blue Screen W2008R2 Terminal Server

Posted on 2014-02-12
5
1,047 Views
Last Modified: 2014-03-30
We have a Windows 2008 R2 Terminal Server that gets a blue screen now and then... We're thinking it's something to do with Printers Drivers or Antivirus and need a bit of help pin pointing the issue. It's running on vSphere 5.5...

I've attached a dump from DriverView, and from BlueScreenView
report--dv----driver-list.html
report--bsv----crash-list.html
report--bsv----dll-list.html
0
Comment
Question by:dparnis
5 Comments
 
LVL 36

Expert Comment

by:Mahesh
ID: 39855961
The bug-code IRQL_GT_ZERO_AT_SYSTEM_SERVICE usually indicates Device Driver. Do you have all your drivers up to date for your USB-plugged devices? Also plug out unnecessary devices.
0
 
LVL 88

Expert Comment

by:rindi
ID: 39856831
Zip your last 3 minidump files (usually in the \Windows\Minidump folder) and upload the zip file. If the system is setup create full memory dumps and not minidumps, change it to minidumps, and then wait until your next BSOD so you have something to upload.
0
 
LVL 19

Expert Comment

by:compdigit44
ID: 39860694
When did the blue screens start? Is there a pattern? For example, does it happen in the mornings or evenings or after large documents are printed?

What are you using for AV? Are you using printer isolation? What types of apps does your TS server host? Can you reproduce the Blue while logged onto the console?
0
 

Accepted Solution

by:
dparnis earned 0 total points
ID: 39955055
removed all printer drivers and controllers... issue resolved.
0
 

Author Closing Comment

by:dparnis
ID: 39964663
just blanketed the server and removed everything.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question