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ESXi 5.1 and Windows Server 2012

Posted on 2014-02-12
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Last Modified: 2014-03-29
Server 2012 gets stuck on shutdown or re-start, hosted on esxi 5.1 update 2.
Happen often, work around is to use cli to force kill vm.
Did several fresh installs for test and getting same results.
I have 2003 and 2008 R2 VMs and not having the same issue on those.
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Question by:gueraf
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by:SagiEDoc
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Have you tried running the Windows updates on the VM? Is this 2012 or 2012 R2?
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by:Andrew Hancock (VMware vExpert / EE MVE)
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What datastore, or storage are you using?
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by:gueraf
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W2K12 Standard not R2 fully updated
VMTools installed
Storage: EqualLogic PS6100XV
SCSI - Paravirtual
NIC - VMXNET 3
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Does it affect all VMs, or just Windows 2012 ?
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by:gueraf
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Just Windows 2012
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Have you specifically selected the paravirtual SCSI card
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by:gueraf
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Yes, seem to work better than the Standard LSI controller, I don't get IO latency errors when I use paravirtual on my VMs
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by:Andrew Hancock (VMware vExpert / EE MVE)
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and if you revert to standard template offering, does it shutdown okay?
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by:gueraf
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It does same thing.
fyi, it doesn't always hang on reboot or shutdown. It is intermittent.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Are security updates running?

Have you looked at the disk latency of the storage, the VM is on?

also check the VMware.logs, in the VM folder.
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by:gueraf
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Disk latency is low on EQL.
Which security updates??
I think I have an idea what is possibly causing it.
All the VMs that are not having same symptoms do not have Symantec EndPoint 12.1 installed. I will uninstall and hopefully will fix it.
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Try disabling the service, if possible, and try shutting down the VM.
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by:gueraf
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ok, will try
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gueraf earned 0 total points
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It wasn't Symantec.
I decided to update all firmwares on the ESXi hosts and seem to be stable now on the 2012 VMs. Have not been getting stuck on reboots or shutdowns.
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by:gueraf
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solved issued
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