ESXi 5.1 and Windows Server 2012

Posted on 2014-02-12
Last Modified: 2014-03-29
Server 2012 gets stuck on shutdown or re-start, hosted on esxi 5.1 update 2.
Happen often, work around is to use cli to force kill vm.
Did several fresh installs for test and getting same results.
I have 2003 and 2008 R2 VMs and not having the same issue on those.
Question by:gueraf
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LVL 13

Expert Comment

ID: 39855450
Have you tried running the Windows updates on the VM? Is this 2012 or 2012 R2?
LVL 120
ID: 39855512
What datastore, or storage are you using?

Author Comment

ID: 39865351
W2K12 Standard not R2 fully updated
VMTools installed
Storage: EqualLogic PS6100XV
SCSI - Paravirtual
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LVL 120
ID: 39865504
Does it affect all VMs, or just Windows 2012 ?

Author Comment

ID: 39865582
Just Windows 2012
LVL 120
ID: 39865645
Have you specifically selected the paravirtual SCSI card

Author Comment

ID: 39865735
Yes, seem to work better than the Standard LSI controller, I don't get IO latency errors when I use paravirtual on my VMs
LVL 120
ID: 39865744
and if you revert to standard template offering, does it shutdown okay?

Author Comment

ID: 39865751
It does same thing.
fyi, it doesn't always hang on reboot or shutdown. It is intermittent.
LVL 120
ID: 39865773
Are security updates running?

Have you looked at the disk latency of the storage, the VM is on?

also check the VMware.logs, in the VM folder.

Author Comment

ID: 39865850
Disk latency is low on EQL.
Which security updates??
I think I have an idea what is possibly causing it.
All the VMs that are not having same symptoms do not have Symantec EndPoint 12.1 installed. I will uninstall and hopefully will fix it.
LVL 120
ID: 39865920
Try disabling the service, if possible, and try shutting down the VM.

Author Comment

ID: 39866206
ok, will try

Accepted Solution

gueraf earned 0 total points
ID: 39920976
It wasn't Symantec.
I decided to update all firmwares on the ESXi hosts and seem to be stable now on the 2012 VMs. Have not been getting stuck on reboots or shutdowns.

Author Closing Comment

ID: 39963499
solved issued

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