Windows Anytime Upgrade

Anytime Upgrade
 I have upgraded from Windows 7 Home Premium to Windows 7 Ultimate successfully on two computers so far. But on this computer when I enter "Anytime Upgade" in RUN, it brings up Office Suite Upgrade windows (seen above) instead of Windows 7 OS upgrade screen.
What do I do?
sgleeAsked:
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Seth SimmonsConnect With a Mentor Sr. Systems AdministratorCommented:
have you tried selecting "windows anytime upgrade" from control panel?

control panel
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JohnBusiness Consultant (Owner)Commented:
For the most part, Windows 7 Anytime Upgrade no longer works. Microsoft is not allowing it in most places. I cannot use it and I am in North America.

You need to call Microsoft Sales to see if you can purchase a KEY for the upgrade.
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sgleeAuthor Commented:
@John,
 
 Like I mentioned, I upgraded Win7 Home Pre. to Win7 Ultimate twice including today successfully. Yes MS stopped it, but you can still enter the product key purchased from E-Merchants and it will download Win7 Ultimate update files and do the upgrade for you.
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JohnBusiness Consultant (Owner)Commented:
I am not sure how to circumvent. If you have the Office install CD, try uninstalling Office, then restart and retry the Anytime Upgrade. You can always reinstall Office afterward.
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sgleeAuthor Commented:
This is not my computer, so I need to ask the user first before un-installing. However every computer that I have upgraded to Win7 Ultimate from Windwos Home had Office software installed already. I wonder what the difference is.

Anyone who has experienced this problem?
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JohnBusiness Consultant (Owner)Commented:
The picture is asking you to upgrade Office which makes me think it might be an older version of Office.

I have Office 2010 already on my Windows 7 machine and it does not try to upgrade Office.
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Seth SimmonsSr. Systems AdministratorCommented:
the installation could be an office trial and it's offering to buy the full suite
a number of computer OEMs will do this with a new system; put the office trial if the user doesn't purchase it with the system
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web_trackerCommented:
It is possible you clicked on the office upgrade instead of the windows upgrade.
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sgleeAuthor Commented:
Product Activation Screen
@Seth,

  I thought that may be a possibility, but then it is fully activated. I don't get it.
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sgleeAuthor Commented:
@ web_tracker
There is no click. You click Start button and enter "Anytime Upgrade" in Run.
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sgleeAuthor Commented:
Any new suggestions?
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JohnBusiness Consultant (Owner)Commented:
Can you upgrade from an ISO you downloaded and apply the correct key ? The user could have damaged the OS
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sgleeAuthor Commented:
John
Anytime upgrade is online automatic behind the scene upgrade. There is no manual download.
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sgleeAuthor Commented:
Seth
I never took notice of that icon in the control panel. But it is there in the control panel of my computer. I will check the user computer this evening and try it if I see it.
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JohnBusiness Consultant (Owner)Commented:
You may need to try a Windows 7 Repair Install first and then try the anytime upgrade after.

Did you try completely uninstalling Office?
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sgleeAuthor Commented:
Did you try completely uninstalling Office?  ---> No, I have not. I will look for "Anytime Upgrade" in Control Panel and if I see it, then I will try that first. I will post the result soon.
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sgleeAuthor Commented:
@Seth,
 
 I saw "Windows Anytime Upgrade" in user computer's control panel.
 I entered Win7 Ultimate upgrade key and it is downloading updates right now just like all other PCs that I have upgrade in the last week. I can't believe that I never took notice of that icon in the control panel and I call myself  "IT Professional" ...
  Thank you for your help and I appreciate it.
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Seth SimmonsSr. Systems AdministratorCommented:
glad it worked
when you were typing "anytime upgrade" before, for some reason on this one it was running the one for office - as if you could upgrade to office professional from home and business
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sgleeAuthor Commented:
I know. That was a strange thing. This is 4th computer to upgrade, but first time "Office Upgrade" window popped up instead.
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McKnifeCommented:
> That was a strange thing.
Maybe not so strange after all. If you type that in, then the index search is used. On computers where office in your edition is installed, it will additionally to windows anytime upgrade find office upgrade. It's simply found first.
Could be, that if you waited longer, the index search would have found anytime upgrade as well.
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