Solved

Sccm2012 SCEP

Posted on 2014-02-12
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Last Modified: 2014-04-16
Dear All,

I configured sccm 2012 Endpoint Protection in our organisation. It got installed in all the client computers. But till now its not updating. Clients they don't have internet connection.

I configured Antimalware policy & also ADR. shared one folder . This shared folder is getting the latest updates from the microsoft site. But its not getting pushed to client computers. this SCEP i configured two weeks before but still i am unable to push updates to clients.

Please help.

JCT
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Question by:jct_777
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19 Comments
 
LVL 31

Expert Comment

by:merowinger
ID: 39859051
Have you enabled Software Updates, etc.
 Are normal Updates working?
Have you advertised it to the Clients?
Have you initated a Software Scan and Software Deployment Eval Cycle" on a specific machine?
Do you see the Updates downloading into the Folder?
Rightclick a Client and check the deployments, it a Definition Updates is listed there.
Check out the EndpointProtection.log on the Clients
0
 
LVL 1

Author Comment

by:jct_777
ID: 39863910
Hi,

Software updates are getting downloaded & from there i am deploying it to collections. But when i check client computers there is no updates installed.

For Endpoint protection the updates are getting downloaded to that particular folder & also deploying it to some collections. But in client computers there is no scep updates installed.

Attached is the screen shot of one of the clients

Please help.

JCT
Client-Deployments.jpg
0
 
LVL 31

Expert Comment

by:merowinger
ID: 39864149
Why are there so many Definition Updates? If you go to your Updates in Software Library, are there any Clients reporting the Definition Updates as required?
0
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LVL 1

Author Comment

by:jct_777
ID: 39864238
Hi Merowinger,

Thanks for the help that you are providing . I am totally new to this application. Somehow configured the enpoint protection. But clients are unable to update.

Please can you tell me where i went wrong. For the last three weeks clients are not updating.

According to your query i have attached the screen shot.

waiting for your reply.

JCT
Endpoint-.jpg
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LVL 31

Expert Comment

by:merowinger
ID: 39864326
Can you please check the WindowsUpdate.log file on the Clients (C:\windows\). Please post it here
0
 
LVL 1

Author Comment

by:jct_777
ID: 39864379
Hi,

Is it updates deployment.log  or the one you mentioned WindowsUpdate.log. I serached in the client computer its not showing Windows Update.log file.

UpdatesDeployment.log file attached.

JCT
UpdatesDeployment.log
0
 
LVL 31

Expert Comment

by:merowinger
ID: 39864383
it's located under C:\Windows\windowsupdate.log
0
 
LVL 1

Author Comment

by:jct_777
ID: 39864390
Hi ,

The required file has been attached.

Waiting for your reply.

JCT
WindowsUpdate.log
0
 
LVL 31

Expert Comment

by:merowinger
ID: 39864419
Can you please execute a Software Update Scan Cycle on some Clients and run a summarization on the "All Software Updates" node in the console afterwards
0
 
LVL 1

Author Comment

by:jct_777
ID: 39864436
Hi ,

Yes i did. what to do next.

Jct
0
 
LVL 31

Expert Comment

by:merowinger
ID: 39864572
Are some of the non-expired FEP Definition Updates now shown as requried?
0
 
LVL 1

Author Comment

by:jct_777
ID: 39866825
Hi,

Its showing. I have taken a snapshot & it has been attached.



Regards,

JCT
FEP-Updates-Details.jpg
0
 
LVL 31

Expert Comment

by:merowinger
ID: 39866830
The green definition update is not listed as deployed, are you sure you've deployed it.
Check your update group, update deployments and the update package
0
 
LVL 1

Author Comment

by:jct_777
ID: 39866832
Hi ,

I have also deleted the old ADR & created a new one. But its showing some error code now.

Also can we configure like this ,client computers which have internet they will get updates from internet & others which don't have internet connection they will get updates from the sccm 2012 server. Is it possible

Attached is the ADR screen which i created newely & showing some error code.

Regards,

JCT
ADR-Error.jpg
0
 
LVL 1

Author Comment

by:jct_777
ID: 39866841
Hi,

I deleted everything & re-created. I just configured ADR & Antimalware policy . Deployed Antimalware policy to ALL Systems collections.

or can you please guide me from beginning i will unistall the FEP & Install it again if you don't mind. It will be a great help to me.

Attached is the screen shot for antimalware policy

Regards,

JCT
Antimalware-Policy.jpg
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LVL 31

Expert Comment

by:merowinger
ID: 39866859
Check the Log ruleengine.log for Errors regarding the ADR.
With the Antimalware Policies you can define the order which Clients execute when searching for Updates.
Check out this.
http://blogs.msdn.com/b/scstr/archive/2012/05/31/how-to-scep-amp-settings-amp-automatic-deploymnet-rule.aspx
0
 
LVL 1

Author Comment

by:jct_777
ID: 39866938
Hi ,

I have attached the file for ruleengine.logs.

Please guide the link that you provided above is little bit confusing. I referred that link previously but was confused.

jct
ruleengine.log
0
 
LVL 31

Accepted Solution

by:
merowinger earned 500 total points
ID: 39866969
Could you please first check this here. It seems that the Server cannot download the Updates successfully.
http://777notes.wordpress.com/2012/09/27/sccm-2012-software-update-download-failed-with-error-there-was-an-error-downloading-the-software-update-12029/
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LVL 1

Author Comment

by:jct_777
ID: 39868023
Hi,

Will update you tomorrow regarding the FEP.

Regards,

JCT
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