Solved

For my IT Tech Support company, what rate should I charge for a junior partner?

Posted on 2014-02-13
3
132 Views
Last Modified: 2014-02-17
I have my own business doing IT technical support.  Recently I brought on a more junior partner.  

Does anybody have experience with this?  I have an hourly rate that's published on my website, along with discounts for customers that purchase blocks of hours of my time.  I'd rather not publish a whole new rate structure for my partner, although he clearly won't accomplish as much as I can in the same time.

Obviously, lawyers charge a certain rate even though some of the work is done by their secretary.  Auto repair shops charge a set rate, regardless of which mechanic is working on my car.  But in this case it's a bit different, because I have personal relationships with my customers and my partner will be establishing his own relationships and wants to grow his business.

Suggestions?  Thanks
0
Comment
Question by:Dwight Baer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 18

Accepted Solution

by:
Jerry Miller earned 500 total points
ID: 39856469
I do some freelance stuff for a buddy that is in a similar situation. He sometimes has work that either he isn't good at or doesn't have time to mess with it. In those cases, he charges the customers that same rate and I get a lower one that we agreed upon. He gets that difference as sort of 'finders fee' for passing me the business.

While it is taking him a little longer, you could always knock a little off of the price. For example if there is a task that normally takes you 3 hours and he does it in 4 you could mark it down some so the customer doesn't think that you are taking advantage of them. Explain to them why you are discounting the bill so they don't think it will be a permanent reduction.
0
 

Author Closing Comment

by:Dwight Baer
ID: 39864644
Thank you very much jmiller1979.  This was helpful.
0
 

Author Comment

by:Dwight Baer
ID: 39864646
Sorry I forgot to close this.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Since 2008, the stock markets have been in a haphazard state of fluctuation. At times it has been a steep decline (2008) and at others, a steady incline full of promise (2010). Just weeks ago, in August 2011, together we saw the stock markets plunge…
I really like Experts Exchange but the text formatting tags are pretty basic. For example in an article I wrote I found that when I put a "[bullet]" tag in front of a list of items and a closing "[/bullet]" tag at the end I expected that each item i…
Notifications on Experts Exchange help you keep track of your activity and updates in one place. Watch this video to learn how to use them on the site to quickly access the content that matters to you.
Where to go on the main page to find the job listings. How to apply to a job that you are interested in from the list that is featured on our Careers page.

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question