Excel crashing when trying to print
hi all,
background
new win7 pro pc
new install of office 365
have uninstalled and reinstalled a few times.
when trying to print an excel sheet excel crashing and the following error appears in the event viewer I get the following error.
TIA
Gareth
Log Name: Application
Source: Application Error
Date: 13/02/2014 9:38:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: FULL COMPUTER NAME
Description:
Faulting application name: EXCEL.EXE, version: 15.0.4551.1510, time stamp: 0x528be48d
Faulting module name: EXCEL.EXE, version: 15.0.4551.1510, time stamp: 0x528be48d
Exception code: 0xc0000005
Fault offset: 0x00298d01
Faulting process id: 0xda0
Faulting application start time: 0x01cf28d18bb5c5ff
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
Report Id: e30e2e53-94c4-11e3-9fdb-fc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</Event
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-02-13T15:
<EventRecordID>3610</Event
<Channel>Application</Chan
<Computer>FULL COMPUTER NAME</Computer>
<Security />
</System>
<EventData>
<Data>EXCEL.EXE</Data>
<Data>15.0.4551.1510</Data
<Data>528be48d</Data>
<Data>EXCEL.EXE</Data>
<Data>15.0.4551.1510</Data
<Data>528be48d</Data>
<Data>c0000005</Data>
<Data>00298d01</Data>
<Data>da0</Data>
<Data>01cf28d18bb5c5ff</Da
<Data>C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
<Data>C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
<Data>e30e2e53-94c4-11e3-9
</EventData>
</Event>
background
new win7 pro pc
new install of office 365
have uninstalled and reinstalled a few times.
when trying to print an excel sheet excel crashing and the following error appears in the event viewer I get the following error.
TIA
Gareth
Log Name: Application
Source: Application Error
Date: 13/02/2014 9:38:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: FULL COMPUTER NAME
Description:
Faulting application name: EXCEL.EXE, version: 15.0.4551.1510, time stamp: 0x528be48d
Faulting module name: EXCEL.EXE, version: 15.0.4551.1510, time stamp: 0x528be48d
Exception code: 0xc0000005
Fault offset: 0x00298d01
Faulting process id: 0xda0
Faulting application start time: 0x01cf28d18bb5c5ff
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
Report Id: e30e2e53-94c4-11e3-9fdb-fc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</Event
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2014-02-13T15:
<EventRecordID>3610</Event
<Channel>Application</Chan
<Computer>FULL COMPUTER NAME</Computer>
<Security />
</System>
<EventData>
<Data>EXCEL.EXE</Data>
<Data>15.0.4551.1510</Data
<Data>528be48d</Data>
<Data>EXCEL.EXE</Data>
<Data>15.0.4551.1510</Data
<Data>528be48d</Data>
<Data>c0000005</Data>
<Data>00298d01</Data>
<Data>da0</Data>
<Data>01cf28d18bb5c5ff</Da
<Data>C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
<Data>C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
<Data>e30e2e53-94c4-11e3-9
</EventData>
</Event>
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thanks
g