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xp - using outlook 2010 with exchange 2013

Posted on 2014-02-13
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Last Modified: 2014-02-22
I have been battling the following issue for a few days now.  We have xp machines with outlook 2010 connecting to an exchange 2013 server.

I have it set to auto-discover (microsoft actually setup for us).

When i set the following settings on the xp to msstp:*.domain.com it automatically reverts back to the below putting owapp in its place. without the * it will not connect.

not working
is there a way to prevent the settings from being changed? I have another xp box that works just fine and the settings stay at *.domain.com

Thanks!
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Question by:bbimis
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6 Comments
 
LVL 37

Assisted Solution

by:Jamie McKillop
Jamie McKillop earned 500 total points
ID: 39856771
Hello,

Run the following command in the Exchange Management Shell

Set-OutlookProvider -Identity EXPR -CertPrincipalName msstd:*.domain.com

-JJ
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Author Comment

by:bbimis
ID: 39856982
tried that doesn't work.
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Author Comment

by:bbimis
ID: 39856998
can it somehow in the registry be forced not to change?
if i have msstd:*.domain.com in there it works fine. thats how i get it to work by changing it to a *
but it will work for a while then revert. however other xp machines seem to work just fine.
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LVL 37

Expert Comment

by:Jamie McKillop
ID: 39857054
You may need to wait for a bit for that change to take effect. It gets that value from the autodiscover service. If it is still changing, the autodiscover service isn't aware of the new value yet.

-JJ
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Accepted Solution

by:
bbimis earned 0 total points
ID: 39857231
i found that if i added autodiscover.outlook.com to the registry it works just fine
the broken machines only have autodiscover-s.outlook.com in there
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Author Closing Comment

by:bbimis
ID: 39879008
this worked on most but not all still having issue but changing the star works
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