Solved

Ipod Nano 7th gen won't sync to Itunes

Posted on 2014-02-13
2
4,070 Views
Last Modified: 2014-02-14
I have a Nano that when I plug it into the computer it shows the Ipod symbol at the top.  However, when I choose "devices" the sync is greyed out.  But it does show to "Transfer the purchased files to Itunes"

I ran diagnostics and it fails on the "sync" diagnostics.  I've reset the Ipod.  I uninstalled and reinstalled Itunes.  So far nothing has fixed it.

I originally used Copy Trans to transfer the songs from the Ipod to the computer.

What else can I do?
0
Comment
Question by:J.R. Sitman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Accepted Solution

by:
Michael Dyer earned 500 total points
ID: 39857572
The Apple Mobile software service is probably not running.  Follow the instructions in this article to completely uninstall and reinstall the iTunes software and try again

http://support.apple.com/kb/ht1925
0
 

Author Closing Comment

by:J.R. Sitman
ID: 39860864
Thanks, that worked
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Apple's line of laptop computers has made significant strides forward in the last few years. The biggest change being the switch to Intel processors in 2005. One thing about Apple hardware, especially that from a few years ago, is the tendency for i…
Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question