I have a Nano that when I plug it into the computer it shows the Ipod symbol at the top. However, when I choose "devices" the sync is greyed out. But it does show to "Transfer the purchased files to Itunes"
I ran diagnostics and it fails on the "sync" diagnostics. I've reset the Ipod. I uninstalled and reinstalled Itunes. So far nothing has fixed it.
I originally used Copy Trans to transfer the songs from the Ipod to the computer.
What else can I do?