• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 395
  • Last Modified:

Exchange Store won't mount

SBS 2003


I've been following the directions on this walkthrough

http://msexchangeguru.com/2009/07/12/exchange-database-recovery-using-eseutil-commands/

I ran eseutil and did a hard repair - I couldn't restore because a log file was missing.  
repair
I did successfully defrag, also.
defrag
I'm unable to run the ISINTEG command - it is giving me an error.  
isinteg
I'm unable to mount the store.
mount fail
HELP!
0
ITworks
Asked:
ITworks
  • 4
  • 3
  • 2
  • +2
1 Solution
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Are the edb and stm the only two files in that directory or are there more?
0
 
WORKS2011Austin Tech CompanyCommented:
Depending on time to repair the current store vs. money spent on software to access the .edb file you may want to consider going about this the latter. Of course business critical is another factor.

I use this software, worth it to use the trial to see if the database can be opened.
0
 
ITworksAuthor Commented:
There are 15,000+ files in the folder, but they're all the log files.  We'd still rather fix this without 3rd party software.Files
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
Patrick BogersDatacenter platform engineer LindowsCommented:
Please store all other files elsewhere while recovering. I expect you do not need them afterwards.
0
 
ITworksAuthor Commented:
Recovering what?  I don't have a backup of the store guys.  I need to know how to get the existing store to work.
0
 
Simon Butler (Sembee)ConsultantCommented:
When you do a repair of the database, the log files become invalid.
Therefore they need to be removed from the log directory.

Why don't you have backup? The logs you have shown are dated from June, so there must have been a backup done then. If so you could restore that backup and then replay the logs.

I wouldn't delete the logs, but do move them outside of that directory.

Simon.
0
 
ITworksAuthor Commented:
Nope - backups have apparently not been working for a while.  That's a whole different story and I don't need that lecture right now please.

I will move the logs to a different directory.  Then what do I do?
0
 
ITworksAuthor Commented:
I moved the logs to a different directory.  I now only have the following files in MDBDATA:

mdbdata
What should the next steps be to try and repair the db and get it working again?
0
 
Larry Struckmeyer MVPCommented:
I would call Microsoft.  They have a very experienced Exchange team even in India and I have never been disappointed.  If it can be recovered they will do so.  However, it can take a very long time.  Last one of these I did was a 45 GB store and it took three days to run all the steps.  We let it run overnight for a couple of them and they called back after it was finished with each step in response to my email back to the case message they sent.  I can't stress enough how good that support was.
0
 
WORKS2011Austin Tech CompanyCommented:
MS will cost $500 and the third party software is less, at least try the free trial to determine if the edb can be opened. I know you don't want to go this rout but it could be cheaper and allot less of your time.
0
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Now you have cleaned out the logs run the three commands again.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

  • 4
  • 3
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now