SBS 2011 Freezing every hour

Posted on 2014-02-13
Last Modified: 2014-07-30
I have been experiencing on all my SBS 2011 servers a problem with server becoming unresponsive for several minutes every hour.  After researching throughout the web I found to look at my Shadow Copy.  When in the tab it is showing at least one volume or \\?\(......).  These are not in the system, nor ever have been and I believe could be causing my issue.  All the servers I am having the problem on all have this extraneous volume.  Any help would be much appreciated.
Question by:Networkdogs
  • 5

Expert Comment

ID: 39858948
I have just finished resolving a similar issue on my SBS 2008 machine. I was convinced it was hardware. First, you can disable Shadow copy on any volume you don't need it on. The volume names \\?... isn't needed. There is a recommendation on Technet to disable Shadow copy on all volumes, go into task Scheduler and delete any scheduled tasks for Shadow Copy. You then re-enable Shadow Copy. My Server was freezing for 20 minutes out of every 120. It turned out to be SharePoint and the SBS Monitoring database. I replaced the database for SBS Monitoring with empty files and I did an in place upgrade of SharePoint. I dropped from 400 errors per hour to 6.

Expert Comment

ID: 39858951
I can attached the empty SBS Monitoring database files if you need them.

Author Comment

ID: 39859956
That would be awesome if you could.  I just thought it strange to have the extra \\?\Volumes showing up in the shadow copy.
My SharePoint is up to date so maybe it's just the Monitoring database that is the problem.
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Expert Comment

ID: 39860057
Check the database size.  It cannot exceed 4 Gb.

Expert Comment

ID: 39860575
I guess I can't upload the file. The log file has an unacceptable extension to EE. I even Zipped it. They must look inside the zip at file names.

Accepted Solution

LostInWindows earned 250 total points
ID: 39861877
Check out this link:
It is titled: "How to Recreate the SBSMonitoring Database"

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