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Setting Adobe Acrobat as default .pdf viewer with GPO's

Posted on 2014-02-13
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Last Modified: 2014-04-24
Running Windows Server 2008 R2. I have an RDS server that I would like users to use adobe acrobat as their default .pdf viewer. Im doing this with GPO  by using the folder options GPO under user preferences. However, I am getting the error:

"The user 'test' preference item in the Adobe
{3EE4E80F-17CB-4E56-9237-4FC8B9FA090A}' Group Policy object did not apply
because it failed with error code '0x80070005 Access is denied.' This error
was suppressed."

I tried running this with the logged in user context option check and unchecked with no luck. I recreated the GPO. Ive tried applying this GPO to the RDS server OU and using loopback policy processing, this did not work. I've tried just applying the GPO to the user's OU and it still fails.

Any ideas on what exactly is denying access to the GPO? I checked the permissions to the GPO on the sysvol and authenticated users can access this.
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Question by:Allanore
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3 Comments
 
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Accepted Solution

by:
Radhakrishnan R earned 500 total points
ID: 39858580
Hi,

I believe that you have created a GPO based on this registry HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf, if so, have you added the appropriate users group in it.

The error message indicate that it has some sort of permission issue.
0
 

Author Comment

by:Allanore
ID: 39859017
Verified that the user has access to their own registry hive. Also get the same error using domain admin.

Trying to figure out what exactly this error is referring to, either the GPO doesnt have correct permissions, or the registry key that it is modifying, or the adobe acrobat program that i am trying to set as default.
0
 

Author Comment

by:Allanore
ID: 39870821
Found a hotfix for this: http://support.microsoft.com/kb/2489291/en-us

Apparently this is an issue with Windows Server 2008 R2. Will apply hotfix tonight.
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