Solved

php prevents href absolute value

Posted on 2014-02-13
4
255 Views
Last Modified: 2014-06-30
I need to customize the top menu bar of OsTicket:
add a href to an external website (line 295), but the global cfg php forces paths to base on the root directory. So the href is simply added to the root url.


I need an exception that makes the href absolute but I cannot specify a absolute value due firewall nat redirect.

Is there any php code that will force it to absolute?

<?php
/*********************************************************************
    class.nav.php

    Navigation helper classes. Pointless BUT helps keep navigation clean and free from errors.

    Peter Rotich <peter@osticket.com>
    Copyright (c)  2006-2013 osTicket
    http://www.osticket.com

    Released under the GNU General Public License WITHOUT ANY WARRANTY.
    See LICENSE.TXT for details.

    vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/

class StaffNav {
    var $tabs=array();
    var $submenus=array();

    var $activetab;
    var $activemenu;
    var $panel;

    var $staff;

    function StaffNav($staff, $panel='staff'){
        $this->staff=$staff;
        $this->panel=strtolower($panel);
        $this->tabs=$this->getTabs();
        $this->submenus=$this->getSubMenus();
    }

    function getPanel(){
        return $this->panel;
    }

    function isAdminPanel(){
        return (!strcasecmp($this->getPanel(),'admin'));
    }

    function isStaffPanel() {
        return (!$this->isAdminPanel());
    }

    function setTabActive($tab, $menu=''){

        if($this->tabs[$tab]){
            $this->tabs[$tab]['active']=true;
            if($this->activetab && $this->activetab!=$tab && $this->tabs[$this->activetab])
                 $this->tabs[$this->activetab]['active']=false;

            $this->activetab=$tab;
            if($menu) $this->setActiveSubMenu($menu, $tab);

            return true;
        }

        return false;
    }

    function setActiveTab($tab, $menu=''){
        return $this->setTabActive($tab, $menu);
    }

    function getActiveTab(){
        return $this->activetab;
    }

    function setActiveSubMenu($mid, $tab='') {
        if(is_numeric($mid))
            $this->activeMenu = $mid;
        elseif($mid && $tab && ($subNav=$this->getSubNav($tab))) {
            foreach($subNav as $k => $menu) {
                if(strcasecmp($mid, $menu['href'])) continue;

                $this->activeMenu = $k+1;
                break;
            }
        }
    }

    function getActiveMenu() {
        return $this->activeMenu;
    }

    function addSubMenu($item,$active=false){

        $this->submenus[$this->getPanel().'.'.$this->activetab][]=$item;
        if($active)
            $this->activeMenu=sizeof($this->submenus[$this->getPanel().'.'.$this->activetab]);
    }


    function getTabs(){

        if(!$this->tabs) {
            $this->tabs=array();
            $this->tabs['dashboard']=array('desc'=>'Dashboard','href'=>'dashboard.php','title'=>'Staff Dashboard');
            $this->tabs['tickets']=array('desc'=>'Tickets','href'=>'tickets.php','title'=>'Ticket Queue');
            $this->tabs['kbase']=array('desc'=>'Knowledgebase','href'=>'kb.php','title'=>'Knowledgebase');
        }

        return $this->tabs;
    }

    function getSubMenus(){ //Private.

        $staff = $this->staff;
        $submenus=array();
        foreach($this->getTabs() as $k=>$tab){
            $subnav=array();
            switch(strtolower($k)){
                case 'tickets':
                    $subnav[]=array('desc'=>'Tickets','href'=>'tickets.php','iconclass'=>'Ticket', 'droponly'=>true);
                    if($staff) {
                        if(($assigned=$staff->getNumAssignedTickets()))
                            $subnav[]=array('desc'=>"My&nbsp;Tickets ($assigned)",
                                            'href'=>'tickets.php?status=assigned',
                                            'iconclass'=>'assignedTickets',
                                            'droponly'=>true);

                        if($staff->canCreateTickets())
                            $subnav[]=array('desc'=>'New&nbsp;Ticket',
                                            'title' => 'Open New Ticket',
                                            'href'=>'tickets.php?a=open',
                                            'iconclass'=>'newTicket',
                                            'id' => 'new-ticket',
                                            'droponly'=>true);
                    }
                    break;
                case 'dashboard':
                    $subnav[]=array('desc'=>'Dashboard','href'=>'dashboard.php','iconclass'=>'logs');
                    $subnav[]=array('desc'=>'Staff&nbsp;Directory','href'=>'directory.php','iconclass'=>'teams');
                    $subnav[]=array('desc'=>'My&nbsp;Profile','href'=>'profile.php','iconclass'=>'users');
                    break;
                case 'kbase':
                    $subnav[]=array('desc'=>'FAQs','href'=>'kb.php', 'urls'=>array('faq.php'), 'iconclass'=>'kb');
                    if($staff) {
                        if($staff->canManageFAQ())
                            $subnav[]=array('desc'=>'Categories','href'=>'categories.php','iconclass'=>'faq-categories');
                        if($staff->canManageCannedResponses())
                            $subnav[]=array('desc'=>'Canned&nbsp;Responses','href'=>'canned.php','iconclass'=>'canned');
                    }
                   break;
            }
            if($subnav)
                $submenus[$this->getPanel().'.'.strtolower($k)]=$subnav;
        }

        return $submenus;
    }

    function getSubMenu($tab=null){
        $tab=$tab?$tab:$this->activetab;
        return $this->submenus[$this->getPanel().'.'.$tab];
    }

    function getSubNav($tab=null){
        return $this->getSubMenu($tab);
    }

}

class AdminNav extends StaffNav{

    function AdminNav($staff){
        parent::StaffNav($staff, 'admin');
    }

    function getTabs(){


        if(!$this->tabs){

            $tabs=array();
            $tabs['dashboard']=array('desc'=>'Dashboard','href'=>'logs.php','title'=>'Admin Dashboard');
            $tabs['settings']=array('desc'=>'Settings','href'=>'settings.php','title'=>'System Settings');
            $tabs['manage']=array('desc'=>'Manage','href'=>'helptopics.php','title'=>'Manage Options');
            $tabs['emails']=array('desc'=>'Emails','href'=>'emails.php','title'=>'Email Settings');
            $tabs['staff']=array('desc'=>'Staff','href'=>'staff.php','title'=>'Manage Staff');
            $this->tabs=$tabs;
        }

        return $this->tabs;
    }

    function getSubMenus(){

        $submenus=array();
        foreach($this->getTabs() as $k=>$tab){
            $subnav=array();
            switch(strtolower($k)){
                case 'dashboard':
                    $subnav[]=array('desc'=>'System&nbsp;Logs','href'=>'logs.php','iconclass'=>'logs');
                    $subnav[]=array('desc'=>'Information','href'=>'system.php','iconclass'=>'preferences');
                    break;
                case 'settings':
                    $subnav[]=array('desc'=>'Company','href'=>'settings.php?t=pages','iconclass'=>'pages');
                    $subnav[]=array('desc'=>'System','href'=>'settings.php?t=system','iconclass'=>'preferences');
                    $subnav[]=array('desc'=>'Tickets','href'=>'settings.php?t=tickets','iconclass'=>'ticket-settings');
                    $subnav[]=array('desc'=>'Emails','href'=>'settings.php?t=emails','iconclass'=>'email-settings');
                    $subnav[]=array('desc'=>'Knowledgebase','href'=>'settings.php?t=kb','iconclass'=>'kb-settings');
                    $subnav[]=array('desc'=>'Autoresponder','href'=>'settings.php?t=autoresp','iconclass'=>'email-autoresponders');
                    $subnav[]=array('desc'=>'Alerts&nbsp;&amp;&nbsp;Notices','href'=>'settings.php?t=alerts','iconclass'=>'alert-settings');
                    break;
                case 'manage':
                    $subnav[]=array('desc'=>'Help&nbsp;Topics','href'=>'helptopics.php','iconclass'=>'helpTopics');
                    $subnav[]=array('desc'=>'Ticket&nbsp;Filters','href'=>'filters.php',
                                        'title'=>'Ticket&nbsp;Filters','iconclass'=>'ticketFilters');
                    $subnav[]=array('desc'=>'SLA&nbsp;Plans','href'=>'slas.php','iconclass'=>'sla');
                    $subnav[]=array('desc'=>'API&nbsp;Keys','href'=>'apikeys.php','iconclass'=>'api');
                    $subnav[]=array('desc'=>'Pages', 'href'=>'pages.php','title'=>'Pages','iconclass'=>'pages');
                    $subnav[]=array('desc'=>'Forms','href'=>'forms.php','iconclass'=>'forms');
                    $subnav[]=array('desc'=>'Lists','href'=>'lists.php','iconclass'=>'lists');
                    break;
                case 'emails':
                    $subnav[]=array('desc'=>'Emails','href'=>'emails.php', 'title'=>'Email Addresses', 'iconclass'=>'emailSettings');
                    $subnav[]=array('desc'=>'Banlist','href'=>'banlist.php',
                                        'title'=>'Banned&nbsp;Emails','iconclass'=>'emailDiagnostic');
                    $subnav[]=array('desc'=>'Templates','href'=>'templates.php','title'=>'Email Templates','iconclass'=>'emailTemplates');
                    $subnav[]=array('desc'=>'Diagnostic','href'=>'emailtest.php', 'title'=>'Email Diagnostic', 'iconclass'=>'emailDiagnostic');
                    break;
                case 'staff':
                    $subnav[]=array('desc'=>'Staff&nbsp;Members','href'=>'staff.php','iconclass'=>'users');
                    $subnav[]=array('desc'=>'Teams','href'=>'teams.php','iconclass'=>'teams');
                    $subnav[]=array('desc'=>'Groups','href'=>'groups.php','iconclass'=>'groups');
                    $subnav[]=array('desc'=>'Departments','href'=>'departments.php','iconclass'=>'departments');
                    break;
            }
            if($subnav)
                $submenus[$this->getPanel().'.'.strtolower($k)]=$subnav;
        }

        return $submenus;
    }
}

class UserNav {

    var $navs=array();
    var $activenav;

    var $user;

    function UserNav($user=null, $active=''){

        $this->user=$user;
        $this->navs=$this->getNavs();
        if($active)
            $this->setActiveNav($active);
    }

    function setActiveNav($nav){

        if($nav && $this->navs[$nav]){
            $this->navs[$nav]['active']=true;
            if($this->activenav && $this->activenav!=$nav && $this->navs[$this->activenav])
                 $this->navs[$this->activenav]['active']=false;

            $this->activenav=$nav;

            return true;
        }

        return false;
    }

    function getNavLinks(){
        global $cfg;

        //Paths are based on the root dir.
        if(!$this->navs){

            $navs = array();
            $user = $this->user;
            $navs['home']=array('desc'=>'Support&nbsp;Center&nbsp;Home','href'=>'index.php','title'=>'');
            if($cfg && $cfg->isKnowledgebaseEnabled())
                $navs['kb']=array('desc'=>'Knowledgebase','href'=>'kb/index.php','title'=>'');

            $navs['new']=array('desc'=>'Open&nbsp;New&nbsp;Ticket','href'=>'open.php','title'=>'');
            if($user && $user->isValid()) {
                if($cfg && $cfg->showRelatedTickets()) {
                    $navs['tickets']=array('desc'=>sprintf('My&nbsp;Tickets&nbsp;(%d)',$user->getNumTickets()),
                                           'href'=>'tickets.php',
                                            'title'=>'Show all tickets');
                } else {
                    $navs['tickets']=array('desc'=>'View&nbsp;Ticket&nbsp;Thread',
                                           'href'=>sprintf('tickets.php?id=%d',$user->getTicketID()),
                                           'title'=>'View ticket status');
                }
            } else {
                $navs['status']=array('desc'=>'Check Ticket Status','href'=>'view.php','title'=>'');
            }
			$navs['remote']=array('desc'=>'Remote&nbsp;Support',<a href=>"http://support.tvems.com">Remote Support</a>);
            $this->navs=$navs;
        }

        return $this->navs;
    }

    function getNavs(){
        return $this->getNavLinks();
    }

}

?>

Open in new window

ed. note: code moved to the Code snippet.
osticket.include.client.class.na.txt
0
Comment
Question by:llhuff
  • 2
  • 2
4 Comments
 
LVL 57

Expert Comment

by:giltjr
ID: 39858911
Something does not look right.  Is there some other code that is processing this?  You have:

$navs['remote']=array('desc'=>'Remote&nbsp;Support',<a href=>"http://support.tvems.com">Remote Support</a>);

A valid href would be:

<a href="http://support.tvems.com">Remote Support</a>

But your code looks like it would generate:

<a href=>"http://support.tvems.com">Remote Support</a>

Notice the extra ">" after the = and before the URL reference.
0
 
LVL 57

Expert Comment

by:giltjr
ID: 39858925
O.K., looked at the rest of the code.  Something is definitely processing this.  The code is setting up a arrary of parameters that is passed to some other PHP code that then generates the actual html for the href.  If you look at the code just above your "bad" code it has:

 $navs['tickets']=array('desc'=>'View&nbsp;Ticket&nbsp;Thread',
                                           'href'=>sprintf('tickets.php?id=%d',$user->getTicketID()),
                                           'title'=>'View ticket status');

Notice NO html code, just variables.  

First first you need to look the code that is actually processing the array to generate the html code and see how it works.  Second you may want to try something like:

$navs['remote']=array('desc'=>'Remote&nbsp;Support',
'href'=http://support.tvems.com,
title'=>Remote Support');

You may have to escape the "//" to like \/\/ so you end up with

http:\/\/support.tvems.com
0
 

Accepted Solution

by:
llhuff earned 0 total points
ID: 40157284
Tried everything, but the new version of osticket  does lend to customization. Gave up.
0
 

Author Closing Comment

by:llhuff
ID: 40166614
No solution
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I found this questions asking how to do this in many different forums, so I will describe here how to implement a solution using PHP and AJAX. The logical flow for the problem should be: Write an event handler for the first drop down box to get …
Browsers only know CSS so your awesome SASS code needs to be translated into normal CSS. Here I'll try to explain what you should aim for in order to take full advantage of SASS.
The viewer will learn how to dynamically set the form action using jQuery.
This tutorial will teach you the core code needed to finalize the addition of a watermark to your image. The viewer will use a small PHP class to learn and create a watermark.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now