Solved

Replacing a Dead Blackberry Enterprise Server with no Backup

Posted on 2014-02-13
2
662 Views
Last Modified: 2014-02-19
Hi Everyone,

We have an issue where a Blackberry Enterprise Server 5.1 (BES) has died (raid controller error) with no ability to recover and there is no working backup either.

I have read that if I build a new server and install 5.1 BES again on it, there may be no way to move the existing BB devices onto it without wiping them completely back to default and reactivating them.

I do not care about having to reactivate them but I would need to backup all the users device info, apps, settings, pictures/documents etc. before we wiped them which is a huge task and could take an hour per each BB device.

Is there any other possible way of doing this without having to do a complete backup/wipe/restore/reactivate?

Any help would be appreciated.

Thanks,

TheSonicOne
0
Comment
Question by:TheSonicGod
2 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39858645
You can kind of reactivate them, but I find it doesn't work too well and you end up wiping them anyway, so you may as well go straight for a wipe.
BES 5.0.1 was quite old anyway, so you should build straight to 5.0.4.

I don't think the backup that occurs during an OS update is going to work for you, because that will also bring back the now orphaned Enterprise Activation, so you are looking at a more granular backup.

Simon.
0
 

Author Closing Comment

by:TheSonicGod
ID: 39871288
Thanks Simon
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question