Solved

Wireless Scanner Setup, WIndows 7 64bit HP Laserjet M1217nfw

Posted on 2014-02-14
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3,392 Views
Last Modified: 2014-02-19
weird problem
have a hp laserjet m1217 nfw MFP
trying to setup scanner via wireless
cannot get the system to see TWAIN device or even use the drivers
searching all over even on HP website cannot find instructions, not on CD that came with the system either!
all help is greatly appreciated
D.Elebute
0
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Question by:David Elebute
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9 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 39858867
Have you installed the HP client program for manaing the scanner over the network?
0
 

Author Comment

by:David Elebute
ID: 39858909
no bbao I have not
my cd that came with the unit does not have a client program installation
D.Elebute
0
 
LVL 12

Accepted Solution

by:
Sandeep earned 250 total points
ID: 39859041
0
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LVL 37

Expert Comment

by:bbao
ID: 39859251
You no need to physically own the CD for the HP client programs. They are all available at HP's support site.
0
 

Author Comment

by:David Elebute
ID: 39861271
hey bbao do you have the link for the HP client programs?
like a utility for the scanner and it being wirelessly connected
thank you reach2sandeep but I have reviewed all those links and done ALL those things
the installation seems flawed from the CD; when we selected setup wirelessly, it still prompted to plugin the unit as if it were being installed via USB
great little printer for SMB office, but this wireless setup is maddening
Win XP 32bit worked fine; it setup without issue and scanning wirelessly from inside control panel scanners and devices was seamless! 64bit Windows 7 not so intuitive
D.Elebute
0
 
LVL 37

Assisted Solution

by:bbao
bbao earned 250 total points
ID: 39862237
0
 

Author Comment

by:David Elebute
ID: 39867108
Nothing suggested has worked All
going to see if we can get support from HJP directly; this is crazy that we cannot get a simple scanner to function via wireless connection
D.Elebute
0
 
LVL 37

Expert Comment

by:bbao
ID: 39867161
> Nothing suggested has worked

The sugguested HP utility and driver do not work for your printer??
0
 

Author Closing Comment

by:David Elebute
ID: 39870112
after contacting HP found that scan utility was corrupt
once we used the ReadIris Downloader scanning worked fine!
D.Elebute
0

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