Link to home
Start Free TrialLog in
Avatar of ramziabk
ramziabk

asked on

Website Source code

A company that developed our website is refusing to provide us with the sourse course.
The just provide me with an FTP website in case I need to update the pages since we have a content management.

Oly the executables normally are uploaded to the FTP site or the source as well?

Thanks
Avatar of David L. Hansen
David L. Hansen
Flag of United States of America image

Webpages aren't compiled...If you have access (through FTP) to the webpage location then you do have access to the source code.
Hi Ramziabk

Is it a Joomla site?

In addition to downloading everything from the website (all files and folders) you MUST also get the database.  If it is joomla, it is mysql.

Do you have access to your hosting company's control panel?  If so you could export and download the database there.

Let us know and we will help you through this....

Rowby
Avatar of Mandeep Khalsa
Mandeep Khalsa

Content Management requires some kind of a database. Wordpress, Joomla and most other ones use MySQL so in addition to the files you will need the database as well (as mentioned earlier by rowby).

If it is Joomla, go and install the Akeeba Backup component, make a backup and download that file. Akeeba backup is free and will include everything, your website, files and database.
KhalsaComputer is absolutely right.  If you site is a Joomla site Akeeba will backup everything.

You can get the free version at the akeebabackup website.  http://www.akeebabackup.com

If it is Joomla we will help walk you through the installation of Akeeba and the backup process.  With Akeeba you don't need to access your hosting's control panel etc.  It's very easy.

If it is wordpress there are similar backup programs.

Rowby
Avatar of ramziabk

ASKER

Well I have Joomla CMS.

I downloaded Akeeba but it is Chinese to me?
Is it a complicated process to backup the CMS?

Thanks
It's very simple!  And will give you a complete backup of your site.

I assume you have installed Akeeba backup, right?

The first time you run it, it will ask you to agree to its terms and conditions.  Just click yes, okay or whatever.

Then it will automatically run a configuration wizard.  Just let it run.

Then you are ready to make a backup.  Click the BACKUP NOW button.

Let it make its backup.  Should just take a few minutes.

After you do that. Report back here and KhalsaComputer and I will walk you through the next steps.

Rowby
Rowby I said I have joomla by mistake. It is drupal cms. Sorry fir the mishap
ASKER CERTIFIED SOLUTION
Avatar of Mandeep Khalsa
Mandeep Khalsa

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Also install https://drupal.org/project/backup_migrate_files which will give you the ability to download files directly from the backend.

Once you install both of these (download zip files, unzip, upload the whole folder to \sites\all\modules folder) you will have to go enable them in the settings (administer - site builiding - modules). After enabling Backup & Migrate will show up under "administer - content management" section.
No problem.  KhalsaComputer would be the Drupal person to continue with on this question, since I have no Drupal experience.

Best wishes.

You'll find with these tools you will be able to have the complete backup you need --- even though the company who built your website won't providing you with a backup.

Just remember, always back up your site.  You never know when you might need it.  I sometimes back up my sites 2-3 times a day!   These tools make it easy and are well worth it!

Rowby
Rowby unfortunately Drupal does not have an equivalent of Akeeba and that is a shame. Backup & Migrate module comes close but leaves you wanting a lot more. I have experience with Drupal but I can't suggest using Drupal to anyone :(
You need to check your contract with the company to establish what your rights are. Are you wanting the source code to move the site?  To leave the company? You may be breaking your contract
In any case, if it's just one download of the site you need -- and your hosting has a cpanel you could log into phpmyadmin and export the database.

Then download via ftp all of the html (including images etc) folder(s)

And (and this is beyond me, since we are talking about Drupal" link up the html files with the database files -- on a new server, etc etc and your site should be restored.

However you might want to check on the drupal site for any faq or tips about saving a site in this manner.   For example, I assume Drupal has some sort of a configuration file that would have to be modified when it's upload to a new hosting company, with of course, it's own databases, et cetc.

Again since this is about Drupal and not Joomla -- I offer this advice "without warranty'.

So if you don't know how to download or install any Drupal backup system, you should be able to do the same via phpmyadmin (in your hosting's control panel) and ftp.  And a look at any Drupal.com faq about downloading and restring Drupal sites.

I defer, of course to the Drupal experts here.

Rowby
Unfortunaletly Backup utility is not supported for Drupal 6.26!!! Any other help?
Thanks
Do you have access to the hosting control panel?
Here's one that says it will work on Drupal (their stand alone version of their program).

I have no experience with it.  But I found it on the Joomla downloads site:

XCLONER

Rowby
I have access to the CPanel and FTP site.

I've downloaded all the files and database from the FTP site and uploaded them to a new sites. Only the home page is working but other links are broken. I think this is a database issue.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Yes we will have to look at his .htaccess file if nothing else works.
Thank you Guys. Your support was highly appreciated. you deserve 500 points each:).
Thanks!