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Lync Delegation (Removal)

Posted on 2014-02-14
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8,400 Views
Last Modified: 2014-02-23
Hi,

hoping some one can help with this.

Previously a user was set up as a delegate in exchange for another user and as expected there Lync picked up on this and a new group was formed.

"people I manage calls for"

with the delegation user in it.

Now the user wants to change who the delegate to, however Lync is still showing the delegated user in the original users Lync?

So Person A first delegated to person B, now they have removed that delegation and added Person C. But they are still showing up on users B Lync client and cant be deleted.

So questions is how can user B, remove USER A from there "people I manage calls for" ??
seems like a noramly thing to want to do and would expect it to happen automatically.

Cheers
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Question by:Aaron Street
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39859469
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LVL 16

Author Comment

by:Aaron Street
ID: 39864177
No his is not a exchange issue as I can no longer actually carry out the delegation tasks. Just seems the name is lfft over and not removed from the contact list of Lync.
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LVL 16

Accepted Solution

by:
Aaron Street earned 0 total points
ID: 39869697
worked out that not only do you have to delete the delegated users under tools >> options. but you have to then remove them from the group under contacts.

Strangely if you open up tools >> options >> call forwarding then it does not show any one there. but until you remove the m from contacts it is not complete.
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LVL 16

Author Closing Comment

by:Aaron Street
ID: 39880401
no other answer was answering the specifice issue I was having
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